IoT Data Solutions Analyst: Customer Insights

Wiliot; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Wiliot is seeking a Data Solutions Analyst in Dallas, TX to join delivery teams and work with customers on real-world IoT deployments. You will monitor, analyze, and improve data quality and performance across customer environments, collaborating with cross-functional Scrum teams to ensure successful outcomes.

This hands-on, customer-facing role sits at the intersection of data, operations, and product. You will translate data into actionable insights, build dashboards, and guide deployments

Qualifications

• Bachelor's degree in Math, CS, data science/engineering or equivalent analytical degree.
• 3–5+ years of experience in data analysis, technical customer-facing roles, or similar.
• Architecture experience in big data, data warehousing, operational analytics and integration.
• Strong Python skills and Spark experience.
• Visualization tools experience (Plotly, Tableau, PowerBI, Grafana).
• Understanding of SQL and relational databases.

Responsibilities

• Work closely with customers as part of ongoing projects and deployments.
• Monitor real-time data streams and system performance across customer environments.
• Analyze data to identify trends, gaps, and anomalies in performance and data quality.
• Investigate issues and perform root cause analysis (e.g. data collection issues, tag placement, configuration gaps, integration).
• Translate data into clear, actionable insights for both customers and internal teams.
• Build dashboards and visualizations to communicate system performance and business impact.
• Partner with FDE, Product, and Engineering teams to improve solutions and close gaps.
• Escalate product or data issues and collaborate with internal teams to drive resolution.
• Guide customers and field teams on best practices to improve deployment performance and data quality.

Skills

Python

Big data

SQL

Data analysis

Education

Bachelor's degree

Tools

Plotly

Tableau

PowerBI

Grafana

Spark

InfluxDB

Job description

Wiliot is seeking a Data Solutions Analyst in Dallas, TX to join delivery teams and work with customers on real-world IoT deployments. You will monitor, analyze, and improve data quality and performance across customer environments, collaborating with cross-functional Scrum teams to ensure successful outcomes.

This hands-on, customer-facing role sits at the intersection of data, operations, and product. You will translate data into actionable insights, build dashboards, and guide deployments