IOP / SAIOP Supervisor – Intensive Outpatient Programs

Citizensbehavioralhealth; Raleigh (NC); On-site; USD 75,000 - 95,000; Full time

Job summary

Citizens Behavioral Health seeks an IOP/SAIOP Supervisor to lead intensive outpatient programs, oversee treatment delivery, supervision, and program quality.

The role combines clinical leadership with direct client care, focusing on staff development, adherence to evidence-based practices, and coordination with case managers to support recovery in North Carolina’s outpatient setting.

Qualifications

• Master’s degree in a behavioral health field.
• Active and unrestricted North Carolina professional licensure.
• Minimum 3 years post-licensure clinical experience.
• Experience providing supervision or leadership within behavioral health settings.
• Experience working in Intensive Outpatient, Substance Use, or similar treatment programs.

Responsibilities

• Provide clinical leadership and supervision to staff.
• Oversee treatment delivery and client progress.
• Monitor program operations and scheduling.
• Ensure clinical documentation meets standards and quality.
• Coordinate care with case managers and community partners.

Skills

Leadership

Clinical supervision

Communication

EHR systems

Education

Master's Degree in Social Work, Counseling, Psychology, or related behavioral health field

Tools

Electronic Health Record systems

Job description

IOP / SAIOP Supervisor – Intensive Outpatient Programs

Citizens Behavioral Health provides structured, community-based behavioral health services through our Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), and Substance Abuse Intensive Outpatient Program (SAIOP). Our mission is to help individuals achieve lasting recovery through compassionate, evidence-based care and strong community support.

We are seeking an experienced and licensed IOP/SAIOP Supervisor to provide clinical leadership, oversee treatment services, support staff development, and ensure exceptional client outcomes within our outpatient programs.

Position Summary

The IOP/SAIOP Supervisor serves as the clinical leader for our Intensive Outpatient Programs, overseeing treatment delivery, staff supervision, client progress, and program quality. This role combines clinical leadership with direct client care and offers the opportunity to make a meaningful impact on individuals navigating mental health and substance use recovery.

Key Responsibilities

Clinical Leadership & Treatment Services

• Facilitate individual and group therapy sessions using evidence-based treatment approaches.
• Provide clinical supervision, mentorship, and support to behavioral health staff.
• Review treatment plans, assessments, progress reviews, and discharge documentation.
• Support individualized treatment planning and client engagement.
• Promote best practices in behavioral health and substance use treatment.

Program Operations

• Oversee daily IOP and SAIOP program operations and treatment schedules.
• Monitor client participation, treatment progress, and program effectiveness.
• Coordinate care with case managers, clinical staff, and community partners.
• Support admissions, transitions, and discharge planning processes.
• Maintain a safe, organized, and therapeutic treatment environment.

Compliance & Quality Assurance

• Ensure clinical documentation meets organizational and professional standards.
• Monitor service quality and support quality improvement initiatives.
• Assist with chart reviews, audits, and compliance activities.
• Support accurate and timely record completion.
• Promote confidentiality and ethical treatment practices.

Team Development & Supervision

• Train, mentor, and support clinical team members.
• Provide regular supervision and professional development opportunities.
• Support onboarding and training of new staff.
• Encourage a collaborative, client-centered treatment culture.

Crisis Intervention & Client Support

• Provide guidance during clinical crises and challenging situations.
• Support risk assessment, safety planning, and client stabilization efforts.
• Promote positive treatment engagement and recovery-focused care.

Required Qualifications

• Master’s Degree in Social Work, Counseling, Psychology, or a related behavioral health field.
• Active and unrestricted professional licensure in North Carolina.
• Minimum 3 years of post-licensure clinical experience.
• Experience providing supervision or leadership within behavioral health settings.
• Experience working in Intensive Outpatient, Substance Use, or similar treatment programs.
• Strong clinical, communication, and leadership skills.
• Experience with electronic health record systems and clinical documentation.

Preferred Qualifications

• Experience treating co-occurring mental health and substance use disorders.
• Advanced training or credentials related to substance use treatment.
• Experience with medication-assisted treatment coordination.
• Experience supporting quality improvement and compliance initiatives.
• Bilingual candidates are encouraged to apply.
• Health, Dental, and Vision Benefits
• Paid Time Off and Paid Holidays
• Continuing Education Support
• Professional License Renewal Assistance
• Professional Liability Coverage
• Supportive and Collaborative Work Environment

Work Schedule

• Monday – Friday
• Flexible Scheduling Based On Program Needs
• Daytime and Limited Evening Program Hours

This position offers the opportunity to combine leadership, clinical expertise, and meaningful client engagement in a growing behavioral health organization. You will play a vital role in supporting recovery, mentoring clinicians, and strengthening services that help individuals build healthier lives.

Citizens Behavioral Health is an Equal Opportunity Employer. We welcome qualified applicants from diverse backgrounds, including veterans, recovery professionals, and bilingual candidates.