IOP Coordinator

Mass General Brigham; Salem (MA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking an IOP Coordinator to oversee an Intensive Outpatient Program focused on substance use disorders. This role involves ensuring high-quality care through direct clinical services, program development, and collaboration with multidisciplinary teams. The ideal candidate will have a strong background in addiction treatment and regulatory compliance. Join a forward-thinking organization dedicated to exceptional patient care and community service, where your contributions will make a significant impact in the lives of individuals seeking recovery.

Qualifications

• 1-2 years of experience in clinical services for substance use disorders.
• Familiarity with documentation standards and treatment planning.

Responsibilities

• Coordinate daily operations of the Intensive Outpatient Program.
• Facilitate group and individual therapy sessions.

Skills

Group Therapy

Motivational Interviewing

Cognitive Behavioral Therapy (CBT)

Addiction Treatment Modalities

Interdisciplinary Collaboration

Regulatory Compliance

Education

Licensure in Behavioral Health (e.g., LICSW, LMHC)

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The IOP Coordinator is responsible for the daily operations, clinical oversight, and coordination of an Intensive Outpatient Program serving individuals with substance use disorders in a hospital-based setting. This role ensures the delivery of high-quality, evidence-based care through direct clinical services, program development, and staff collaboration. The Coordinator facilitates group and individual therapy, oversees treatment planning and documentation, and serves as the primary liaison between the IOP team, hospital leadership, and community providers. Additionally, the Coordinator plays a key role in bridging care between the IOP and inpatient medical floors, supporting patients with substance use disorders who are hospitalized for medical conditions and coordinating transitions into appropriate levels of care, including the IOP. This position monitors program outcomes, ensures compliance with regulatory standards, and fosters a recovery-focused, trauma-informed environment. The ideal candidate is a licensed behavioral health professional with experience in addiction treatment, interdisciplinary collaboration, and navigating care transitions within a hospital setting.

Qualifications

Clinical Experience

• Minimum of 1-2 years of experience providing clinical services to individuals with substance use disorders (SUD).

• Experience in group therapy, motivational interviewing, CBT for SUD, and/or other evidence-based addiction treatment modalities.

Program Coordination or Case Management

• Experience in coordinating care or managing programming within a behavioral health or substance use treatment setting.

• Familiarity with IOP-level care or higher (PHP, residential, inpatient).

Team Collaboration

• Experience working with multidisciplinary teams, including physicians, nurses, social workers, and peer recovery coaches.

• Proven ability to navigate communication between clinical teams, administration, and community providers.

Regulatory and Documentation Standards

• Familiarity with documentation standards, including progress notes, treatment planning, and discharge summaries.

• Knowledge of hospital-based compliance, billing procedures, and confidentiality regulations (e.g., HIPAA, 42 CFR Part 2).

Licensure (preferred)

• Licensure or certification in a behavioral health field (e.g., LICSW, LMHC, LADC I/II, CADC, or similar) in the state of Massachusetts.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Hybrid

Work Location

55 Highland Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.