Invoice Analyst Approver, Hourly Support 3, Facilities - Lakeland

Publix Super Markets; Lakeland (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) retirement savings plan

Group health, dental and vision plans

Paid Time Off

Tuition reimbursement

Job summary

Publix Super Markets is seeking an administrative support professional in the Facilities department to review invoice inputs for accuracy and validate charges. The role also requires identifying non-compliant invoices and escalating as needed.

Ideal candidates have a background in customer service or analytics, with experience in accounts receivable and strong data handling skills. Weekend availability may be required, with standard facility operations support.

Qualifications

• High School diploma or equivalent or equivalent experience.
• 3 years’ customer service or analytical experience OR 2 years Accounts Receivable experience.
• Ability to adapt style for varying circumstances and work without close supervision.
• Strong arithmetic and data modeling abilities for decision support.
• Good written English and professional communication with associates, managers, customers, and vendors.

Responsibilities

• Review invoice inputs to ensure accuracy.
• Analyze and validate invoice charges for accuracy.
• Determine when to escape an invoice for non-compliance to contract requirements.

Skills

Attention to detail

Data analysis

Active listening

Written English communication

Time management

Customer service experience

Adaptability

Ability to work independently

Arithmetic problem solving

Collaboration with vendors

Education

Associate degree in Business

Tools

SAP

Power Apps

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Responsibilities

• Reviewing invoice inputs to ensure accuracy
• Analyzing and validating invoice charges for accuracy
• Determining when to escape an invoice for being non-compliant to contractual requirements

Department

Facilities

Job Category

Administrative Support

Description

Responsibilities include:

• Reviewing invoice inputs to ensure accuracy
• Analyzing and validating invoice charges for accuracy
• Determining when to escape an invoice for being non-compliant to contractual requirements

Required Qualifications

• High School diploma or its equivalent OR
• Equivalent experience
• 3 years’ experience in a customer service field or analytical field OR
• 2 years’ experience in an Accounts Receivable position
• Ability and willingness to adjust one's style or approach in response to differing circumstances or to work in ambiguous situations
• Ability to work effectively without close supervision or guidance
• Ability to self-direct work activities and take action on tasks without direction from a supervisor
• Ability to manage time so that the priority of the activities determines the timing and amount of attention they receive
• Ability to perform arithmetic computations
• Ability to determine, apply, and perform necessary arithmetic operations to solve practical math problems
• Ability to inspect, cleanse, transform and model data from various sources with the goal of discovering useful information/trends, informing conclusion and supporting decision-making
• Ability to effectively resolve problems
• Ability to develop and maintain professional, trusting, positive, and productive working relationships with associates, managers, customers, and vendors
• Ability to manage and resolve conflict or disputes between individuals
• Ability to use “active listening” techniques
• Ability to prepare clear, accurate, understandable, and professional written text in English
• Basic knowledge of Microsoft Word, Excel, and Access
• Availability to work weekends and extended hours

Preferred Qualifications

• Associate degree in Business or any other analytical discipline
• 5 years’ experience in a customer service field or analytical field OR
• 4 years’ experience in an Accounts Receivable position
• Knowledge of Facilities
• Knowledge of Contract Language
• Knowledge of SAP and Power Apps

Benefits Information

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: https://jobs-beta.publix.com/benefits/

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email. For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.