Investor Services Specialist: Onboarding & AML/KYC

Ultimus Fund Solutions; Northern (KY); Hybrid; USD 42,000 - 61,000; Full time

Job summary

Ultimus Fund Solutions seeks an Investor Services Associate to handle the day-to-day investor correspondence, maintain investor records, and review onboardings. You will respond promptly to client, investor, and accounting inquiries with a client-focused, detail-oriented approach.

Role requires strong time management, ability to work under time constraints, and collaboration with IT, Treasury, and Accounting teams to meet deadlines.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 1–3 years’ administration experience preferred.
• Equivalent education and experience considered.

Responsibilities

• Respond to inquiries from investors, fund management and accounting staff.
• Distribute investor statements, audited financial statements, capital activity notices and K1 reports.
• Input and review investor information in company systems, portals and investor files.
• Input and review investor updates in company systems, portals and investor files.
• Maintain routine correspondence with fund management and investors.
• Review and process subscriptions and redemptions for open-end fund clients.
• Perform AML/KYC procedures for new and existing investors, as applicable.
• Complete underlying investment documents for fund of fund clients, as applicable.
• Distribute offering documents on behalf of clients, as applicable.
• Prepare and track private equity capital call and distribution notices, as applicable.
• Assist in completion of investor audit requests.
• Perform various client projects to ensure quality and timely completion.
• Assist Fund Team associates with questions on Investor Service processes or policies.

Skills

Attention to detail

Time management

Multi-tasking

Communication

MS Office

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office Suite

Adobe Acrobat

Outlook

Web-based applications

Job description

Ultimus Fund Solutions seeks an Investor Services Associate to handle the day-to-day investor correspondence, maintain investor records, and review onboardings. You will respond promptly to client, investor, and accounting inquiries with a client-focused, detail-oriented approach.

Role requires strong time management, ability to work under time constraints, and collaboration with IT, Treasury, and Accounting teams to meet deadlines.