Investor Reporting Associate

Fund Services Group; United States; Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Quarterly bonus

Remote-friendly

Job summary

Fund Services Group is looking for an Investor Reporting Associate to deliver high-quality investor statements, capital reports, and tax documents on strict deadlines. You will validate balances, reconcile data, and maintain client databases while supporting onboarding and account maintenance.

This role emphasizes accuracy, teamwork, and proactive communication to enhance investor experience. The position is primarily remote in the United States, offering comprehensive benefits and a quarterly

Qualifications

• 0-3 years of work experience in custodians, private funds, or RIAs is preferred but not required.
• Strong organizational and communication skills are essential.
• Ability to manage multiple tasks while delivering accurate investor reporting.

Responsibilities

• Prepare, review, and distribute investor statements, capital account reports, performance reports, tax documents, and investor communications in accordance with deadlines.
• Validate investor balances, capital activity, performance data, reporting outputs; investigate discrepancies.
• Maintain investor reporting platforms, portals, and client databases, including data entry, updates, document uploads, access management, and record maintenance.
• Execute daily, weekly, monthly, quarterly, annual, and ad hoc reporting with accuracy and timeliness.
• Respond to investor inquiries; support onboarding and Partner account maintenance.
• Partner with internal teams to obtain, validate, and reconcile reporting information; document procedures and contribute to process improvements.

Skills

Team player

Attention to detail

Organizational skills

Multi-tasking

Written communication

Communication skills

Tools

PCS

Salesforce

HazelTree

DTCC

DX

DocuSign

Job description

FSG is the solution for operational excellence being sought by private fund managers who wish to focus solely on raising capital and identifying investment opportunities. We support the entire life-cycle of our clients’ private funds and management company, managing the execution of investments, the experience of their investors, and the compliance, finance and human resource solutions needed to satisfy all regulatory requirements. Our team is asked to serve our clients with consistent excellence and accountability, while being allowed to live their definition of success. We focus on bringing new team members on board who share our passion for providing excellence in our service, while never wavering from our Principles of integrity, effort, communication and protecting time with our families.

Investor Reporting Associate

FSG is the opportunity to learn and experience the finance industry for a people-oriented, hard-working, team player. Our unique culture is built by the team and for the team. Our compensation structure provides unlimited upside to our team members. We will teach you all that you need to know to be successful on our team, so we do not generally require any specific degree or work history. We just hope you are as non-traditional and eager to prove yourself as we are!

Your key responsibilities are to deliver white glove service and honor the FSG Principles while:

• Prepare, review, and distribute investor statements, capital account reports, performance reports, tax documents, and investor communications in accordance with established deadlines
• Validate investor balances, capital activity, performance data, and reporting outputs against fund accounting records; investigate and resolve discrepancies, data exceptions, and reporting issues
• Maintain investor reporting platforms, portals, and client databases, including data entry, updates, document uploads, access management, and record maintenance
• Execute daily, weekly, monthly, quarterly, annual, and ad hoc reporting activities accurately and on schedule, supporting established reporting cycles and deliverables
• Respond to investor inquiries regarding account activity, reporting packages, performance information, document requests, and portal access; support investor onboarding and Partner account maintenance
• Partner with internal teams to obtain, validate, and reconcile reporting information; document procedures and contribute to process improvements that enhance accuracy, efficiency, and investor experience

Our requirements for you as an applicant are simple:

• 0-3 years of work experience, preferably in an organizational capacity related to custodians, private funds, or Registered Investment Advisors
• Experience with fund administration, investor reporting, and client relationship management systems (e.g., PCS, Salesforce, HazelTree, DTCC, DX, Docusign or similar platforms) is a plus
• Be a team player with a persistent work ethic
• Learn all we teach you quickly, comprehensively, and enthusiastically
• Be exceptional in your organizational, written, and communication skills
• Have an impeccable attention to detail
• Be exemplary in prioritization and multi-tasking in a high volume, high speed environment
• Be proficient in Microsoft Office Suite

If you excel in your responsibilities and fulfill your requirements, our commitment to you is:

• Comprehensive benefits
• Base salary commensurate with experience and success: The annual base salary range for this position is $45,000 to $60,000
• Quarterly bonus that offers unlimited potential growth - 1/3rd of our profits (no matter how much) are shared with our team in bonuses each quarter

We are primarily a remote work company, but some of the training for this role may be best delivered in-person leveraging client sites or local coworking locations. Our clients also ask us to provide on-site support from time-to-time. In the interview process, we can outline expectations about what, if any, in-person training or support time is expected to be required for this role.

You will be successful when you deliver exemplary service to our clients and their investors, fulfill the FSG vision and purpose, and bring success to the entire FSG team. We are excited to have you join our team and appreciate your interest in joining us on a journey to success!