Investment Operations Associate

Children's Hospital of Philadelphia; Philadelphia (Philadelphia County); Hybrid; USD 120,000 - 160,000; Full time

Job summary

CHOP's Investment Office seeks an Investment Operations Associate to support endowment portfolio management and operations. The role requires data analysis, independent judgment, and cross-team collaboration to drive process improvements and accurate reporting.

You will work with trading, compliance, and counterparty relationships within a lean team, contributing to documentation, reporting, and ongoing enhancements. A fit is a proactive finance professional aligned with CHOP's mission.

Qualifications

• Bachelor's Degree in Accounting or Finance required.
• Five or more years in investment/endowment/finance.
• Experience with trading, compliance and counterparty relationships.
• Lean, high-performing team experience preferred.
• Exposure to traditional and/or alternative investments preferred.
• Strong interpersonal and write-communication skills.

Responsibilities

• Execute and settle investments, including capital calls and rebalancing.
• Reconcile investment activity between accounting books of record.
• Monitor investment terms, key dates, and fees.
• Monthly portfolio performance reporting; benchmarking and attribution.
• Coordinate with custodian, consultants, and finance for timely reporting.
• Onboard investments in research management system; manage docs and data tagging.
• Support annual audit; assist internal audits and policy adherence.
• Assist with due diligence and knowledge management processes.
• Maintain relationships with custodians, brokers, vendors; support ad-hoc projects.

Skills

Investment operations

Trading support

Investment compliance

Counterparty management

Analytical skills

Attention to detail

Communication

Independent work

Process improvement

Team collaboration

ICARE values

Education

Bachelor's Degree in Accounting or Finance

Job description

Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview

CHOP is looking for an Investment Operations Associate to join the Investment Office. Responsible for managing the Hospital's over $5 billion endowment, the Investment Office is comprised of a small team that has a large impact on CHOP's long-term mission. Reporting to the Director of Operations, the Investment Operations Associate will support the management of both the portfolio and Investment Office operations. This role requires the ability to analyze and synthesize data, exercise independent judgment, build relationships, and create high quality deliverables. The Investment Operations Associate will also serve as a part of the larger team, providing support as needed.

Exercises limited decision-making authority while independently owning and delivering process outcomes.

The Ideal Candidate

The successful candidate is a proactive, intellectually curious investment operations professional who thrives in a collaborative environment and enjoys taking ownership of complex processes. They are equally comfortable working with data, managing relationships, and navigating operational challenges.

In addition, the ideal candidate will bring:

• 5+ years of experience in an investment, endowment, asset management, or broader finance function.
• Experience supporting trading operations, investment compliance, and counterparty relationships.
• Strong analytical and problem-solving skills with the ability to synthesize large amounts of information into actionable insights.
• Exceptional attention to detail and commitment to accuracy.
• Excellent communication and relationship-building skills.
• The ability to work independently while contributing to a highly collaborative team environment.
• A continuous improvement mindset with a willingness to take initiative and drive process enhancements.
• Strong alignment with CHOP's ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.

Why Join CHOP's Investment Office?

This is a unique opportunity to build deep expertise across investment operations while working for one of the nation's leading pediatric healthcare institutions.

Meaningful Impact

The Investment Office manages a $5.6 billion endowment that helps support CHOP's mission of providing world‑class patient care, groundbreaking research, and education.

Broad Exposure & Accelerated Growth

Unlike larger investment organizations with highly specialized roles, CHOP's lean team structure provides exposure across virtually every aspect of investment operations. You'll gain hands‑on experience spanning trading, compliance, portfolio administration, reporting, manager interactions, and process improvement, creating a broad and highly marketable skill set.

Increased Responsibility

As a member of a small team managing a large and sophisticated portfolio, you'll have the opportunity to own meaningful workstreams, contribute to strategic initiatives, and make a visible impact from day one.

Strong Culture

CHOP fosters a collaborative, supportive, and mission‑driven culture where team members are valued for their expertise, partnership, and commitment to excellence. The Investment Office values intellectual curiosity, continuous learning, and teamwork.

Work-Life Balance & Flexibility

CHOP is committed to supporting employee well‑being through a flexible hybrid work environment.

• In-office: Tuesday, Wednesday, and Thursday
• Work from home: Monday and Friday

This schedule provides the opportunity for meaningful in‑person collaboration while also offering flexibility to support productivity and work‑life balance.

This role is ideal for a finance or investment professional seeking broad exposure, meaningful responsibility, and the opportunity to contribute to the management of a world‑class endowment in support of CHOP's mission.

What You Will Do

Under the Director’s and CIO’s guidance, the Investment Operations Associate will support and/or lead the execution and development of best practices related to all operational functions of the Investment Office including, but not limited to, the following:

Investment Execution & Monitoring

• Execution and settlement of investments, including capital call fundings, trading, rebalancing, etc.
• Reconciliation of investment activity between the accounting and investment books of record, including contributions, distributions, subscriptions, redemptions, etc.
• Monitoring of investment terms and conditions for all active investments, including key dates, fees, term extensions, etc.
• Reconciliation of investment activity between the accounting and investment books of record, including contributions, distributions, subscriptions, redemptions, etc.

Reporting

• Monthly portfolio performance reporting at investment, asset class, and overall portfolio level
• Benchmarking, attribution, and exposure analysis to continually enhance quality of reporting
• Work closely with the custodian, consultants, and finance colleagues to coordinate and ensure accuracy and timeliness of reporting

Document and Research Management

• Initial setup and onboarding of prospective investments in research management system
• Investment documentation and reporting, including naming, categorization, and tagging for investment and accounting use within research and portfolio management systems
• Extraction and validation of relevant data from regular investment reporting

Audit & Compliance

• Work with external auditors to develop and execute plan for the annual audit of the investment portfolio
• Engage with internal audit team during periodic reviews and provide all necessary support to satisfy ad-hoc requests
• Monitoring of adherence to Investment Policy Statements and investment guidelines

Other

• Ongoing refinement of investment documentation and knowledge management process
• Operational due diligence process for existing and prospective investments
• Maintain strong working relationships with other external providers (custodian, brokerage, consultants, vendors, etc.)
• Any ad-hoc projects, initiatives, and analyses necessary

Education Qualifications

• Bachelor's Degree Accounting or Finance - Required

Experience Qualifications

• At least five (5) years Previous experience in investment or finance function - Required
• At least five (5) years Previous experience with trading, compliance and managing counterparty relationships - Required
• Previous experience working within a lean and high-performing team - Preferred
• Previous exposure to traditional and alternative investment strategies - Preferred

Skills And Abilities

• Excellent interpersonal skills with a collaborative work style (Required proficiency)
• Outstanding writing and verbal communications (Required proficiency)
• Demonstrated track record of producing high quality deliverables on tight deadlines (Required proficiency)
• Extreme attention to detail and intellectually honest (Required proficiency)
• Professional and organized work style (Required proficiency)
• Demonstrated resourcefulness and ability to work independently without the need for detailed guidance (Required proficiency)
• Self- motivated and results oriented with ability to quickly analyze data and communicate results (Required proficiency)
• Strong project management skills along with a proven ability to develop project plans, provide regular updates to project sponsors, and adjust project direction as needed (Required proficiency)
• Ability to manage multiple complex assignments with proven ability to assess competing priorities in a high energy, fast paced environment (Required proficiency)
• Practical in approach - has a natural orientation to getting things accomplished quickly in a high-quality way and maximizes results with available resources (Required proficiency)
• Transparent and able to incorporate feedback in real time into personal performance (Required proficiency)
• History of building trust and fostering sustainable relationships with key stakeholders, including an ability to collaborate and partner with other subject matter experts and business leaders (Required proficiency)
• Able