Investigator II

Texas Health and Human Services; Austin (TX); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

State of Texas employee benefits

Telework eligibility after probation

Potential for extended hours during disaster response

Job summary

Texas Health and Human Services is seeking an Investigator II (Temporary, ONA) to perform complex investigative and supervisory work in disaster assistance. Responsibilities include investigating allegations, supervising a team, and coordinating activities. Candidates should be high school graduates with experience in investigative analysis or disaster assistance. The position offers telework eligibility after a 30-day probation period, travel up to 10%, and eligibility for state benefits.

Qualifications

• Experience in investigative data analysis or research report writing.
• Experience supervising a team.
• Experience training others.

Responsibilities

• Investigates and documents evidence regarding alleged theft or violation.
• Supervises unit/staff, monitoring output and ensuring compliance.
• Develops and maintains accounting systems, controls, policies, and procedures.
• Tracks, monitors, plans, coordinates activities to meet deadlines.
• Serves as liaison for assigned area on complex issues.
• Completes reports/forms to document findings.
• Communicates with others to verify information and resolve complaints.
• Provides instruction and training to staff.

Skills

Interviewing techniques

Operating computers for data entry

Effective communication

Mathematical computations

Education

High School graduate or equivalent

Tools

Windows-based software

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Overview

Position: Investigator II (Temporary, ONA) – Disaster Assistance Investigator II. The role performs complex investigative and supervisory work in the Other Needs Assistance (ONA) provision of the Federal Assistance to Individuals and Households Program (IHP). Telework-eligible after a 30-day probationary/training period. Travel up to 10%. Eligible for State of Texas benefits.

Essential Job Functions (EJFs)

• Investigates and documents evidence regarding alleged theft or violation involving agency programs. (15%)
• Supervises unit/staff, monitoring output and ensuring compliance with policies and procedures. (15%)
• Develops and maintains accounting systems, controls, policies, procedures, and records in conformance with state and federal standards. (10%)
• Tracks, monitors, plans, coordinates, or schedules activities to meet deadlines or requirements. (5%)
• Serves as liaison for assigned area on complex issues with agency staff or outside entities. (10%)
• Completes reports/forms to document findings or determinations (e.g., investigations, hearings, case actions). (10%)
• Communicates on an intermediate level with others to provide, exchange, or verify information, address issues, or resolve problems or complaints. (15%)
• Provides instruction, guidance, or training to staff. (10%)
• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (5%)

Knowledge, Skills, and Abilities (KSAs)

• Overall program knowledge, including federal and state guidelines, regulations, programs, policies, and procedures.
• Familiarity with federal, state government, and private non-profit disaster recovery assistance agencies and programs.
• Investigative practices and techniques.
• Court procedures, practices and rules of evidence.
• State criminal law violations pertaining to theft, forgery, and fraud.

Skills

• Interviewing techniques to obtain information, make inquiries, and resolve conflicting statements.
• Operating computers for data entry and basic office software (Word, Outlook, Excel).
• Working with the public and public groups; effective oral and written communication.
• Mathematical computations.

Abilities

• Monitor unit operations and observe employee performance, including documenting observations.
• Conduct interviews and gather facts; coordinate with internal and external partners on fraud investigations and fund re-issuance.
• Evaluate findings and prepare clear and concise reports.
• Navigate and interpret information in the Federal National Emergency Management Information System (NEMIS).
• Set priorities, manage time, and meet deadlines.
• Conduct investigations and interpret/apply laws and regulations.

Qualifications and Requirements

• High School graduate or equivalent.
• Experience with Windows-based software preferred.
• Experience in investigative data analysis or research report writing or prior disaster assistance experience.
• Experience supervising a team.
• Experience training others.

Additional Information

• Initial employment requires signing a Temporary Employment Agreement; position is eligible for State of Texas employee benefits.
• Candidates for ONA must pass FEMA background check and obtain FEMA suitability clearance; U.S. citizenship may be required to access data, records, and systems.
• Position may require working beyond normal hours, including holidays and weekends; during high-volume disaster response, schedule may extend to six days per week with 10-hour shifts.
• Telework eligibility subject to agency policies and supervisor needs.

Nearest Major Market: Austin