Investigator, Asset Protection (East Bay, CA)

Abercrombie and Fitch Co.; Concord (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Asset Protection Associate to drive strategic initiatives across multiple store locations. In this dynamic role, you will partner with local management to implement effective shortage reduction programs and enhance safety compliance. Your expertise in evaluating risks and making informed decisions will be essential in fostering a secure shopping environment. This position offers the opportunity to work with a diverse team, engage in community initiatives, and enjoy a range of competitive benefits. If you are passionate about asset protection and thrive in a fast-paced retail setting, this is the perfect opportunity for you.

Benefits

Incentive Bonus Program

Paid Time Off

Annual Volunteer Day

Merchandise Discount

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Employee Assistance Program

Paid Parental and Adoption Leave

Mobile Stipend

401(k) with Company Match

Qualifications

• 2+ years of experience in Asset Protection or relevant retail role.
• Ability to evaluate situations and make timely decisions.

Responsibilities

• Execute Asset Protection initiatives across assigned locations.
• Conduct operational audits and assess store operations.

Skills

Asset Protection

Communication Skills

Interpersonal Skills

Crisis Management

Decision Making

Education

4-year degree

Tools

CCTV

Job description

Company Description

Job Description

What Will You Be Doing?

• Responsible for executing Asset Protection initiatives across assigned locations (4-8 stores) and implementing shortage reduction programs in high-shrink areas.
• Partner with local store management to meet strategic Asset Protection goals.
• Leverage business and sales performance data to reduce shortages.
• Participate in training store associates on approved Asset Protection initiatives and workshops.
• Conduct operational audits to assess store operations, pre-shrink indicators, and safety compliance.
• Train store personnel on safety communication and crisis management protocols.
• Monitor controls and conduct surveillance to identify and investigate dishonesty among associates.
• Investigate inventory discrepancies, cash losses, and policy violations.
• Use CCTV and floor techniques to deter and apprehend theft, following company policies.
• Support investigations related to Organized Retail Crime in collaboration with Zone ORC Investigators and law enforcement.
• Complete any special projects assigned by the Regional Manager of Asset Protection.

What Do You Need To Bring?

• Preferred 4-year degree.
• At least 2 years of experience in Asset Protection or a relevant retail role.
• Strong communication and interpersonal skills.
• Ability to evaluate situations and make timely decisions within apprehension guidelines.
• Flexibility to work nights, evenings, and weekends as needed.
• Must pass a comprehensive background check.
• Reliable transportation.
• Wicklander-Zulawski interview training is preferred.
• Ability to fulfill physical requirements, including standing and walking.

Our Company

Abercrombie & Fitch Co. is a global, digitally-driven omnichannel retailer of apparel and accessories for kids through millennials, offering curated assortments tailored to their lifestyles.

Our brands include Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister, and Gilly Hicks, committed to quality and comfort. We operate over 750 stores worldwide and online platforms such as abercrombie.com, abercrombiekids.com, and hollisterco.com.

We prioritize purpose-driven leadership, employee well-being, and community engagement, offering competitive compensation, benefits, and various development opportunities.

Benefits & Perks

As an A&F Co. associate, you’ll have access to a range of benefits tailored to support your lifestyle, including:

• Incentive Bonus Program
• Paid Time Off
• Annual Volunteer Day
• Merchandise Discount
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Employee Assistance Program
• Paid Parental and Adoption Leave
• Mobile Stipend
• Support programs like Carrot and Headspace
• 401(k) with Company Match
• Opportunities for Career Growth

Additional Information

Abercrombie & Fitch Co. is an Equal Opportunity Employer. The role offers remote work across the U.S., with a pay range of $29.25-$31.50/hour, subject to adjustments based on skills, experience, location, and market factors. The range may change in the future.