Investigator, Asset Protection (East Bay, CA)

Abercrombie & Fitch; California (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Asset Protection Specialist, where your expertise will help safeguard assets across multiple locations. This role involves executing initiatives to reduce theft and enhance safety, while collaborating with store management to achieve strategic objectives. Enjoy the flexibility of remote work across the U.S. and be part of a team that values diversity, equity, and inclusion, offering a range of benefits and career growth opportunities. If you have a passion for security and a commitment to excellence, this is the perfect opportunity for you.

Benefits

Health Insurance

Paid Time Off

Incentive Programs

Career Growth Opportunities

Qualifications

• 2+ years of experience in Asset Protection or retail security.
• Strong communication and decision-making skills are essential.

Responsibilities

• Execute Asset Protection initiatives across multiple stores.
• Conduct operational audits and monitor controls to reduce theft.
• Train staff on safety and crisis management protocols.

Skills

Asset Protection

Communication Skills

Interpersonal Skills

Decision Making

Crisis Management

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories, catering to kids through millennials with assortments curated for their specific lifestyle needs.

Job Description

What Will You Be Doing?

• Responsible for executing Asset Protection initiatives across 4-8 stores and implementing shortage reduction programs in high-shrink locations.
• Partner with store management to meet strategic Asset Protection objectives.
• Leverage business and sales performance to reduce shortages.
• Participate in training store associates on Asset Protection initiatives and workshops.
• Conduct operational audits to assess store operations, pre-shrink indicators, and safety compliance.
• Train staff on safety communication and crisis management protocols.
• Monitor controls and conduct surveillance to detect associate dishonesty.
• Investigate inventory, cash loss, and policy violations.
• Use CCTV and floor techniques to deter theft, in line with company policies.
• Support investigations related to Organized Retail Crime, collaborating with law enforcement and partners.
• Complete special projects as assigned by the Regional Asset Protection Manager.

What Do You Need To Bring?

• At least 2 years of experience in Asset Protection or retail security.
• Strong communication and interpersonal skills.
• Ability to assess situations and make timely decisions.
• Availability to work nights, evenings, and weekends as needed.
• Successful passing of a background check.
• Reliable transportation.
• Preferred training in Wicklander-Zulawski interviewing techniques.
• Ability to meet physical requirements, including standing and walking.

Our Company

We are committed to diversity, equity, and inclusion, offering a range of benefits including incentive programs, health insurance, paid time off, and career growth opportunities.

Additional Information

We are an equal opportunity employer. This role allows for remote work across the U.S. with a pay range of $29.25-$31.50/hour, subject to factors like experience and location.