INVESTIGATOR 3

State of Arizona; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

The State of Arizona seeks an Investigator 3 to assess compliance within the Labor Division. This position requires evaluating claims related to wage and labor issues, conducting investigations primarily from the office, and offering potential remote work opportunities based on department needs. Ideal candidates must possess strong investigative knowledge, communication skills, and the ability to manage various cases effectively.

Benefits

Comprehensive benefits including medical, dental, and retirement plans.

Remote work options at management’s discretion.

Qualifications

• Knowledge of investigative techniques and practices.
• Skills in statute application and mediation.

Responsibilities

• Evaluate wage and compliance claims.
• Provide guidance to ensure compliance.
• Render written determinations based on evidence.

Skills

Research

Written communication

Verbal communication

Logical thinking

Analytical thinking

Organization

Job description

INDUSTRIAL COMMISSION

Are you ready to work for an exceptional state agency that works to protect the life, health, safety, and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission of Arizona (ICA) is a progressive agency committed to the highest standards of public service and employee development. A thriving workforce in Arizona is our goal each day.

INVESTIGATOR 3

Job Location:

Labor Division

800 W Washington St., Phoenix, AZ 85007

Posting Details:

• Salary: $24.4691
• Grade: 19
• Closing Date: June 11, 2025

Job Summary:

This position requires the investigator to evaluate each case for compliance with all Labor Department jurisdictional programs. Investigations are mainly conducted from the office, with limited fieldwork on an as-needed basis.

This position may offer the ability to work remotely within Arizona, based on department needs and performance metrics.

Work Culture:

The State of Arizona promotes flexibility, autonomy, and trust. Many employees participate in the Remote Work Program, working remotely within Arizona unless otherwise authorized.

Job Duties:

• Receive and evaluate wage, sick leave, minimum wage, retaliation, youth labor, and payment compliance claims. Contact involved parties to gather information and clarify concerns. Weigh evidence to determine case outcomes.
• Provide education and resources to ensure future compliance.
• Render written determinations with findings, conclusions, and final orders based on evidence.
• Document actions, conversations, and justifications to support determinations.

Knowledge, Skills & Abilities:

Knowledge in:

• Investigative techniques and practices
• Analyzing business policies, employment, and wage payment agreements

Skills in:

• Research and applying statutes and rules
• Written and verbal communication
• Interviewing and mediation
• Logical and analytical thinking
• Organization
• Managing multiple cases
• Basic computer skills

Abilities to:

• Apply statutes and rules
• Communicate effectively
• Manage adverse situations
• Solve problems and analyze issues
• Work under pressure and meet deadlines
• Work collaboratively and independently
• Listen and decipher evidence

Selective Preference:

Investigation and caseload management experience.

Pre-Employment Requirements:

Operate a vehicle with a valid driver’s license if required. Complete all training and pass record checks. Maintain acceptable driving records and insurance if using a personal vehicle for state business. All new hires must complete E-Verify.

Benefits:

The state offers comprehensive benefits including medical, dental, life, disability insurance, retirement plans, paid holidays, vacation, sick leave, deferred compensation, and wellness programs. Remote work options are available but at management’s discretion.

Retirement:

Includes top-ranked retirement and disability plans with employer matching.

Contact Us:

The State of Arizona is an Equal Opportunity Employer. Persons with disabilities may request accommodations by calling [phone].