Investigator

Department-of-Finance; New York (NY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

The NYC Department of Finance's Sheriff's Office seeks an Investigator to serve in the Manhattan Law Enforcement Bureau, acting as the primary liaison with HRA and ensuring timely, accurate case processing. Strong attention to detail and discretion are essential for handling sensitive information.

Responsibilities include collecting data from HRA, maintaining records, producing leadership reports, and using information systems to support investigations.

Qualifications

• Four-year high school diploma or equivalent with two years of investigative experience or education.
• Associate degree or 60 college credits; higher education can substitute for experience.
• Ability to handle confidential information and work with accuracy.

Responsibilities

• Collect, verify, and maintain up-to-date information from HRA to support case processing.
• Maintain and update files, orders, and databases for case records.
• Track and compile data to produce reports for leadership on request.
• Report results of investigations clearly and accurately.
• Use computer systems to assist with processing, tracking, and analysis of investigations.
• Examine documents to identify relevant information and discrepancies.

Skills

Strong analytical

Attention to detail

Data entry proficiency

Communication skills

Discretion

Education

High school diploma or equivalent

Associate degree or 60 credits

Education/experience equivalence

Tools

MS Office

Database systems

Job description

IMPORTANT NOTE: CANDIDATES MUST HAVE A PERMANENT INVESTIGATOR CIVIL SERVICE TITLE OR ARE PERMANENT IN A COMPARABLE CIVIL SERVICE TITLE ELIGIBLE FOR A 6.1.9 TITLE CHANGE. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF's Sheriff's Office serves and enforces court mandates, orders of protection, warrants, decrees, and property seizures. Additionally, the Sheriff's Office conducts criminal investigations of real property fraud, tax crimes, and the trafficking of illegal and untaxed tobacco products and synthetic narcotics, and monitors defendants referred by the courts for electronic monitoring.

The Sheriff Office is seeking an Investigator to serve in the Manhattan Law Enforcement Bureau. The ideal candidate will also serve as the primary liaison between the NYC Sheriff's Office and the NYC Human Resources Administration (HRA), ensuring that all case-related information is accurate, up to date, and processed in a timely manner. This role requires strong attention to detail, organizational skills, and the ability to manage sensitive information while providing reliable statistical and investigative reports to leadership.

Reporting to the Manhattan Law Enforcement Bureau Lieutenant, the selected candidate's duties and responsibilities will include, but are not limited to the following:

• Collect, verify, and maintain up to date information from HRA to support timely case processing.
• Maintains and updates files, orders, and databases to ensure the accuracy and availability of case records.
• Track and compile data to produce comprehensive reports for the Sheriff and First Deputy upon request.
• Report results of investigations clearly and accurately.
• Utilize computer systems to assist with the processing, tracking, and analysis of investigations.
• Examine and analyze records and documents to identify relevant information and potential discrepancies.
• Perform tasks such as answering phones, filing, and organizing documentation to support the office's operations.

Additional Information: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

INVESTIGATOR - 31105

Minimum Qualifications

• 1. A four-year high school diploma or its educational equivalent and two years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment; or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or
• 2. An associate degree or 60 semester credits from an accredited college; or
• 3. Education and/or experience equivalent to "1" or "2" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college, for one year of full-time experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent.

Preferred Skills

• Strong analytical and organizational skills with attention to detail.
• Proficiency in data entry and computer systems used for investigations.
• Ability to maintain confidentiality of sensitive information.
• Excellent written and verbal communication skills.
• Experience in an investigative, administrative, or data-driven role is preferred.
• Accuracy and thoroughness in recordkeeping.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Professionalism and discretion when handling sensitive cases.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.