Investigations Officer (4040010)

State of Missouri; Missouri; On-site; USD 50,000 - 75,000; Full time

Job summary

The State of Missouri is seeking an Investigation Officer to regulate cannabis licensees and identification card holders, investigate complaints, and prepare detailed reports in a fast-paced regulatory environment.

You will review investigations, coordinate enforcement actions, analyze track-and-trace data, and collaborate with multiple agencies to ensure compliance with laws and rules. A bachelor’s degree and regulatory experience are highly valued.

Qualifications

• Bachelor’s degree from an accredited college or university.
• 2–4 years of relevant experience. (Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required college education.)
• Reliable transportation to conduct site visits, inspections, and investigations.
• Regulatory experience is highly preferred.
• A high level of initiative and problem solving skills in areas of responsibility.
• Ability to develop effective solutions and strategies.
• Ability to mine data systems and use the data for compliance and investigative needs.
• Ability to organize and manage time efficiently.
• Ability to clearly and effectively communicate verbally and in writing.
• Ability to adapt to constant program development, change and improvement.
• Ability to apply critical thinking skills and find solutions to new situations regularly.
• Ability to use the Microsoft Office Suite proficiently and quickly learn specialized systems.

Responsibilities

• Conduct in-depth reviews of assigned investigations; locating, interviewing, and preparing statements, collecting and evaluating pertinent records; obtaining and preparing evidence; preparing detailed investigative reports; facility visits and providing testimony in administrative proceedings.
• Track enforcement actions taken against licensees or individuals who hold an identification card issued by the Department to ensure compliance.
• Conduct in-depth analysis of cannabis product inventory in the statewide track and trace system related to compliance and enforcement.
• Coordinate with other units and bureaus within the Division regarding cannabis license and identification card holder compliance with rules and law.
• Cooperate with other agencies, law enforcement entities, the Office of the Attorney General, prosecuting attorneys’ offices and Administrative Hearing Commission in directing investigations and presenting cases.
• Recommend, issue, and follow-up with notices of violation and other regulatory enforcement tools, including identifying remediation steps.
• Exercise independence and initiative in performance of responsibilities; receive general administrative direction.
• Maintain knowledge of assigned investigations and inform management with important information and recommendations based on law, rules and procedures.
• Maintain information in established enforcement systems daily.
• Research and develop solutions and responses to questions based on Article XIV, rules, guidance, training and other tools while ensuring consistency across the Division.
• Perform other duties as assigned.

Skills

Communication skills

Critical thinking

Time management

Initiative

Problem solving

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Job Location: This position will be located at 920 Wildwood Drive, Jefferson City, MO 65109.

Why You’ll Love This Position

The Investigation Officer regulates licensed and certified cannabis licensees as well as Department-issued identification card holders. The successful candidate will be a part of a dynamic, fast-paced environment, and will assist the Division with developing and continuously improving the new regulatory program. The Investigation Officer is responsible for the review and investigation of formal and informal complaints against cannabis facility licensees, certified physicians, qualifying patients, caregivers, cultivators and facility agents to ensure compliance with constitutional laws and related rules. Licensees include several different facility types that all make up the legal cannabis industry in Missouri. These include, but are not limited to, large scale facilities that grow cannabis, manufacture products, transport product, test product, and dispense products to eligible individuals.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

What You’ll Do

• Conduct in-depth reviews of assigned investigations; locating, interviewing, and preparing statements, collecting and evaluating pertinent records; obtaining and preparing evidence; preparing detailed investigative reports; facility visits and providing testimony in administrative proceedings.
• Track enforcement actions taken against licensees or individuals who holds an identification card issued by the Department to ensure that a licensee or identification card holder follows through and adheres to any enforcement actions.
• Conduct in-depth analysis of cannabis product inventory in the statewide track and trace system as related to compliance and enforcement, such as inventory and testing.
• Coordinate with other units and bureaus within the Division regarding cannabis license and identification card holder compliance with applicable rules, regulations, and law.
• Cooperate with other agencies, law enforcement entities, the Office of the Attorney General, prosecuting attorneys’ offices and Administrative Hearing Commission in directing investigations and presenting cases.
• Recommend, issue, and follow-up with notices of violation and other regulatory enforcement tools, including identifying necessary remediation steps.
• Exercise considerable independence and initiative in the performance of responsibilities; receiving general administrative direction.
• Have an in-depth knowledge of each assigned investigation and inform management of important information and provide recommendations based on law, rules and department procedures.
• Maintain information in established systems that is required for enforcement purposes on a daily basis.
• Research and develop solutions and responses to questions based on Article XIV, rules, guidance, training and other tools and resources provided while ensuring consistency across the Division.
• Perform other duties as assigned.

Minimum Qualifications

• A Bachelor’s degree from an accredited college or university.
• Two (2) to four (4) years of relevant experience. (Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required college education.)
• Reliable transportation to conduct site visits, inspections, and investigations.
• Regulatory experience is highly preferred.
• A high level of initiative and problem solving skills in areas of responsibility.
• Ability to develop effective solutions and strategies.
• Ability to mine data systems and use the data for the purposes of compliance and investigative needs.
• Ability to organize and manage time efficiently.
• Ability to clearly and effectively communicate verbally and in writing.
• Ability to adapt to constant program development, change and improvement.
• Ability to apply critical thinking skills and find solutions to new situations on a regular basis.
• Ability to use the Microsoft Office Suite proficiently and quickly learn specialized systems.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Jona Jones, [e-mail] or 573-751-0987.