Investigation Specialist

Rising Ground, Inc.; New York (NY); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO: holidays, sick time, vacation, PD

Job summary

Rising Ground, Inc. is seeking an OPWDD Investigations Specialist based in New York, NY.

This exempt full-time role supports the Compliance & Quality Management (CQM) Incident Management Unit by investigating allegations of abuse, neglect, or mistreatment and ensuring investigation integrity. Responsibilities include interviewing witnesses, reviewing evidence, drafting detailed reports, and presenting findings to the IRC.

Qualifications

• BA/BS in human services or related field required; MA/MS preferred.
• At least five (5) years of progressive quality improvement or compliance experience in a large human services agency or similar setting.
• Proficiency in MS Office is a must.
• Excellent interpersonal communication skills required.

Responsibilities

• Conduct objective, fair, thorough investigations in line with OPWDD requirements.
• Obtain and analyze documentary evidence and interview subjects/witnesses.
• Provide recommendations to mitigate recurrence and construct detailed reports.
• Present findings at the Incident Review Committee (IRC) and monitor IRMA daily.
• Maintain confidentiality and collaborate with program managers and staff.

Skills

Interpersonal communication

Critical thinking

Organizational skills

Integrity & confidentiality

Education

BA/BS in human services or related field

MA/MS

Tools

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time 1333 Broadway, 8th Floor New York, NY 10018, New York, NY, US

Salary: $65,000.00 Annually

OPWDD Investigations Specialist

Department:

Compliance and Quality Management (CQM)

Reports To

Location:

1333 Broadway, 8th Floor, New York, NY

Employment Type

Full Time

FLSA

Exempt

About Us

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Role Overview

This position will be responsible for completing investigations and provide support to the Compliance & Quality Management (CQM) Incident Management Unit (IMU). They will be primarily responsible for investigating allegations of abuse, neglect or mistreatment of persons supported and ensuring the integrity of the investigation process.

Key Responsibilities

Conducting objective, fair, thorough, unbiased and timely investigations in accordance with requirements of the Office for People with Developmental Disabilities (OPWDD)

• Obtaining and analyzing documentary evidence
• Identifying and interviewing subjects and witnesses to the allegation
• Providing recommendations to mitigate risk of recurrence
• Constructing detailed investigation reports
• Presenting investigative findings at the respective Incident Review Committee (IRC)
• Monitoring the Incident Report and Management Application (IRMA) via OPWDD website daily, and removing incidents from the queue
• Processing incidents and uploading relevant documents into IRMA
• Uploading the investigative file into the Justice Center Web Submission Investigation Report (WSIR)
• Work satisfactorily with minimal supervision
• Find facts and investigate issues
• Convey information to others clearly, concisely and logically
• Respect and maintain confidentiality
• Communicate effectively verbally and in writing
• Establish and maintain proper working relationships with program managers and directors, persons supported, caregivers, parents, supervisors, co-workers and staff
• Maintain a safe working environment
• Adhere to ethical standards
• Adhere to personnel policies, procedures and universal health precautions
• Other related duties as assigned by supervisor

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Qualifications

• BA/BS in human services or related field required, MA/MS
• At least five (5) years of progressive quality improvement (or relatable experience), Compliance or Program Management experience in a large human services agency or similar setting.
• Proficiency in MS Office is a must.
• Excellent interpersonal communication skills required.
• Excellent critical thinking skills, organizational skills and follow up skills
• Honest and ethical with high levels of integrity and confidentiality

Corporate Office (must be available to go to any Rising Ground location for work related duties when needed

Position Type/Expected Hours of Work

This is a full- time position. Days and hours of work are Monday through Friday at assigned location. Work hours are 9:00 am - 5:00 pm

Benefits & Compensation

• Competitive salary structure
• Health, dental, and vision insurance
• 401(k) with company match
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
• Remote / flexible work options (If applicable)

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC)
• Ability to travel to other Rising Ground Sites (if required)

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.