Investigation & Compliance Specialist

Saint Dominic's Family Services; Rockland (ME); On-site; USD 65,000 - 75,000; Full time

Job summary

Saint Dominic's Family Services in Maine seeks a Specialist – Incidents & Investigations to lead investigations and support incident management across agency programs. This role promotes timely, objective investigations, regulatory compliance, operational accountability, and risk reduction while applying PCM standards.

Key duties include designing investigative plans, interviewing witnesses, reviewing records, and delivering clear reports with findings and recommendations.

Qualifications

• Bachelor’s degree in a related field required or equivalent experience.
• 1–3 years of experience in compliance, investigations, quality improvement, auditing, or related field preferred.
• Experience in regulated environments (NYS Justice Center, OPWDD, OMH, ACS, DOH, OCFS, NYSED, and others) strongly preferred.
• Valid, non-restricted New York State driver’s license required.

Responsibilities

• Conduct investigations related to incidents, complaints, and regulatory concerns across programs.
• Develop investigative plans; identify witnesses, records, policies, requirements and evidence.
• Perform interviews, collect statements, and review documentation for objective investigations.
• Analyze evidence to reach objective findings and identify safety or compliance concerns.
• Prepare clear investigative reports with findings and recommendations.
• Track and monitor incident data and follow-up actions.
• Support audits, evaluations, quality monitoring, and training as needed.

Skills

Investigations

Regulatory compliance

Data analysis

Reporting

Education

Bachelor’s degree in Social Work, Psychology, Public Administration, Healthcare, or related field

Job description

Saint Dominic's Family Services in Maine seeks a Specialist – Incidents & Investigations to lead investigations and support incident management across agency programs. This role promotes timely, objective investigations, regulatory compliance, operational accountability, and risk reduction while applying PCM standards.

Key duties include designing investigative plans, interviewing witnesses, reviewing records, and delivering clear reports with findings and recommendations.