Investigador

EZPAWN MANAGEMENT MÉXICO, S. DE R.L. DE C.V; Austin (TX); Remote; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Bonus potential from day one

Great benefits

Competitive compensation

Job summary

EZCORP Mexico is seeking dedicated security professionals to safeguard stores, protect assets, and ensure a safe shopping environment.

You will conduct investigations, coordinate with service providers, and support branches during emergencies; strong attention to detail and integrity are essential.

Qualifications

• Minimum of 1 year of experience in the stated functions.
• Knowledge in investigation / interviewing techniques.
• Experience in handling security protocols.
• Experience in security related functions.
• Knowledge in security systems such as alarms and CCTV.

Responsibilities

• Visit to stores to validate the correct operation of security devices and reinforce prevention protocols with store personnel; supervision of both day and night guard services through patrol channels.
• Carry out internal investigations into lack of probity, disregard for processes and anonymous complaints in stores.
• Attention and channeling with the different technical service providers requested by the stores (FOOTPRINT platform); support in branches due to natural disasters.

Skills

Investigation techniques

Interviewing techniques

Security protocols

CCTV knowledge

Security operations

Tools

CCTV systems

Job description

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America. Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person - everywhere!

The Company: Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.

What’s in it for you: Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits. Address: Ciudad de Mexico

ESSENTIAL DUTIES & RESPONSIBILITIES

• Visit to stores to validate the correct operation of security devices and reinforce prevention protocols with store personnel; supervision of both day and night guard services through patrol channels.
• Carry out internal investigations into lack of probity, disregard for processes and anonymous complaints in stores.
• Attention and channeling with the different technical service providers requested by the stores (FOOTPRINT platform); support in branches due to natural disasters.

EDUCATION & EXPERIENCE

• Minimum of 1 year experience in these functions
• Knowledge in investigation / interviewing techniques.
• Experience in handling security protocols.
• Experience in security related functions
• Knowledge in security systems such as alarms and cctv.

• competitive compensation and benefits.
• We offer competitive pay, generous bonus potential from day one, and great benefits!

We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast-paced environment.

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.