Invest Greenville: Business Development & Support Manager

Greenville Utilities; Greenville (NC); On-site; USD 74,000 - 118,000; Full time

Benefits offered by this job

Medical and Dental Plans

401(k) and 457 plan

On-Site Health Clinic

Paid Holidays

Vacation and Sick Leave

Flexible Spending Accounts

Professional Development

Tuition Assistance Program

Wellness Programs

Computer Purchase Program

Job summary

Invest Greenville is seeking a Business Development and Support Manager to advance recruitment of new businesses and to support existing industry and small business. This role partners with the Vice President of Business Recruitment & Special Projects, coordinating with county and local partners to deliver responsive, solution-driven outcomes.

The role requires a bachelor’s degree and 3+ years in economic development or related fields, with strong relationship-building, communication, and

Qualifications

• Bachelor’s degree in business, economic development, public administration, or related field (or significant industry experience).
• 3+ years in economic development, business development, account management, small business programs, or related field.

Responsibilities

• Serve as primary liaison to local programs supporting existing industry, small business, and entrepreneurial programs.
• Identify growth opportunities, risks, workforce needs, infrastructure issues, or factors affecting company performance.
• Coordinate internal and partner resources such as grant programming to support businesses.
• Maintain strong working relationships with local partners.
• Input and maintain data in Salesforce and assist with RFP/RFI responses for recruitment projects.

Skills

Relationship building

Communication

Multi-tasking

Team collaboration

Emotional intelligence

Public-private partnerships

Education

Bachelor’s degree in business/economic development/public administration

Tools

CRM systems

Salesforce

Job description

Business Development & Support Manager

Salary Range: $74,110.40 – $117,811.20

Anticipated Hiring Range: $74,110.40 – $96,012.80 (commensurate with skills and experience)

Position Overview:

The Business Development and Support Manager plays a critical role in advancing Invest Greenville’s mission by supporting the recruitment of new businesses while also supporting existing industry and small business. This position serves as a trusted partner to the Vice President of Business Recruitment & Special Projects, who assists the organization with recruitment, engages with the county on existing industry support, and serves as a convener and supporter of the small business resource network. The manager operates with a service-oriented, team-focused approach and works collaboratively across the organization to ensure businesses and partners experience Invest Greenville as responsive, professional, and solution-driven.

Key Attributes & Cultural Fit:

Invest Greenville seeks team members who not only bring strong technical skills but also embody our values and contribute positively to our team culture. All team members are expected to be:

• Mission Driven: Deeply motivated by economic and community impact, with a strong sense of purpose geared toward community benefit
• Team Success Focused: A collaborative team member who elevates others and prioritizes organizational and team success over individual wins
• Agile & Adaptable: Comfortable navigating ambiguity, changing priorities, personalities and evolving project needs. Possess strong emotional intelligence
• Intellectually Curious: Interest in cross-functional learning and continuous education of best practices and emerging trends in economic development
• Stakeholder Centered: Approach clients, investors, and stakeholders as trusted partners and collaborators, prioritizing responsiveness and relationships
• Authentic & Trustworthy: Demonstrates integrity, discretion, and genuine care

Minimum Qualifications:

• Bachelor’s degree in business, economic development, public administration, or a related field or significant industry experience
• Three (3) or more years of experience in economic development, business development, account management, small business programs, or related field
• Demonstrated ability to build and maintain strong relationships with business and community stakeholders
• Strong communication skills, both written and verbal
• Ability to manage multiple priorities and work collaboratively in a small team-oriented organization.
• Proficiency with CRM systems and standard business software (or strong willingness to learn)
• Valid driver’s license

Preferred Qualifications:

• Experience working with existing industry, business development, or business retention and expansion programs
• Familiarity with manufacturing, life sciences, technology, or other targeted industry sectors
• Experience working in or with public-private or non-profit organizations

Core Responsibilities:

Serve as key liaison for local business

• Serve as the primary liaison and partner to key local programs that support existing industry, small business, and entrepreneurial programs.
• Conduct purposeful business and partner engagements to identify growth opportunities, risks, workforce needs, infrastructure issues, or other factors affecting company performance.
• Coordinate internal and partner resources such as grant programming to help support businesses.
• Maintain strong working relationships with local partners

Business Development & Pipeline Support

• Collaborate with the Vice President of Business Recruitment & Special Projects on prospect development, site visits, and project coordination as needed.
• Identify relationships with supply chain entities that support local industries which may also feed into Invest Greenville’s broader recruitment pipeline.
• Assist with inputting and maintaining data in Salesforce
• Assist with RFP/RFI responses for recruitment projects and the preparation of company profiles, project information, and internal briefings

Collaboration & Coordination

• Work closely with research, marketing, talent, and operations staff to ensure business needs are understood and addressed holistically
• Support cross-departmental initiatives that advance job creation, investment, and community competitiveness
• Participate in meetings with partner organizations, local governments, workforce entities, and other stakeholders as appropriate
• Represent Invest Greenville professionally at business and community events

Travel: Frequent local travel; occasional regional or domestic travel

Additional Functions: Performs other related duties as required.

Benefits include:

• Medical and Dental Plans
• Local Government Retirement System (LGERS) regular full-time and designated part-time employees are eligible
• 401(k) and 457 plan, including company 401(k) employer contribution
• On-Site Health Clinic
• Paid Holidays
• Vacation and Sick Leave
• Flexible Spending Accounts
• Professional Development
• Tuition Assistance Program
• Wellness Programs
• Computer Purchase Program

Applications accepted until filled.

Equal Opportunity Employer Statement: Invest Greenville is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.

DISCLAIMER: This job description is not an employment agreement or contract. Management has the exclusive right to alter the specification at any time without notice.

Employment is contingent upon passing a physical examination including a drug/alcohol screening and a comprehensive background check. To ensure consideration, a completed Greenville Utilities application must be received in the Human Resources Office. This is a courtesy post for Invest Greenville and not a Greenville Utilities Commission position. An Equal Opportunity Employer/Affirmative Action Employer. Greenville Utilities Commission participates in E-Verify