Inventory Quality Auditor Job Details | 2019

Bertelsmann; Easton (Northampton County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at an established industry player as an Inventory Quality Auditor. In this essential role, you will ensure the accuracy of shipments by verifying units against packing slips and adhering to standard operating procedures. Your keen analytical skills and attention to detail will help maintain high quality standards in a fast-paced environment. This position offers the opportunity to contribute to process improvements and mentor team members while ensuring a safe and organized workspace. If you are passionate about logistics and looking to make an impact, this role is perfect for you.

Benefits

Medical Insurance

Life Insurance

Paid Time Off

Paid Holidays

Dental Insurance

Vision Insurance

Short-term Disability

Paid Family Leave

Qualifications

• 1-2 years of experience in returns or similar roles.
• Strong analytical, leadership, and communication skills.

Responsibilities

• Inspect returned merchandise and ensure proper return procedures.
• Train and assess shift personnel per company guidelines.
• Maintain a safe and organized work environment.

Skills

Analytical Skills

Leadership Skills

Communication Skills

Process Improvement

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Access

WMS (Warehouse Management System)

Job description

Carbel, part of Arvato, is a full-service 3PL provider serving national and international clients across various industries, with a strong focus on fashion and retail. The Inventory Quality Auditor is required to verify units being shipped out and ensure they follow the correct SOP. Ability to use Microsoft Office, Outlook and Access. Auditors pull parcels off the line and verify the shipping label, pack slip, units match the pack slip, verify packing requirements are met for each client. All audits are captured via database and reported back to the client.

YOUR TASKS

• Unpack returned merchandise, inspect package condition and assess paperwork sent in with return instructions for proper return procedures
• Ensure that all shift personnel receive proper training, skill development, and assessment per company guidelines
• Receive merchandise, following all security and safety return procedures for each product type
• Distribute returned items to their proper location considering all factors including the value of the product, its condition and type of return
• Input clear customer account notes in internal computer systems, communicating return reasons, customer feedback and instructions to ensure accurate processing
• Identify critical distribution issues and report them to the team lead/supervisor
• Data entry as needed
• Always maintain a safe and organized work environment
• Other tasks as required to meet team goals

YOUR PROFILE

• High School Diploma or GED required.
• 1-2 years of prior returns or similar experience
• Accurately follow directions, both written and verbal
• Ability to maintain a positive attitude while multi-tasking, managing, coaching and mentoring teams to be successful and work efficiently in a fast-paced environment
• Strong process improvement skills (ability to develop and implement processes)
• Strong analytical and logistics skills
• Demonstrated leadership and interpersonal skills
• Professional verbal and written communication skills
• Good computer skills and knowledge of WMS is highly desired
• Must be able to lift up to 50 lbs

WE OFFER

• Medical and Life insurance
• Paid Time Off, including paid holidays
• Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance