Inventory & Pharmacy Operations Specialist

Walgreens Co.; Massachusetts; On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking an Inventory & Operations Associate to implement inventory best practices across store and pharmacy, monitor on-hand balances, and ensure accurate pricing and planograms.

You will manage receiving, shelving, and vendor returns, while leading on-duty tasks and customer service excellence to deliver a seamless Walgreens experience. You will collaborate with pharmacy and front-end teams to uphold stock control, perform price changes, and support pickup and delivery

Responsibilities

• Executes, monitors, and trains inventory best practices and SOPs for the entire store, including front end and pharmacy.
• Supports pharmacy inventory management: receiving, counting, ordering, and returns.
• Champions On-Shelf Availability and manages planograms accuracy.
• Reviews reports and system applications affecting front end and pharmacy on-hand balances and pricing.
• Executes front end and pharmacy asset protection, processes vendor overages, shortages, and damaged goods including prescriptions.
• Opens/closes the store in the absence of management; handles cash and cashier duties in designated stores.
• Engages customers; leads on-duty customer service and resolves issues to ensure satisfaction.
• Models customer service best practices to deliver a distinctive Walgreens experience.
• Coaches team on warehouse and vendor inventory processes: creating, reviewing, receiving orders.
• Scans deliveries with vendor in-store; manages One Box receiving and order corrections.
• Verifies pharmacy shipments postings; completes postings for orders daily and reports shortages/damages.
• Performs On-Shelf Availability end-to-end for planogrammed departments, including disposals and returns.
• Completes pharmacy inventory activities, recalls, vendor returns, and interstore transfers as applicable.
• Maintains accurate inventory counts across departments and stockrooms; ensures regulatory pricing tasks are completed.
• Supports stock replenishment by ordering expense items and monitoring pharmacy orders for excess.
• Maintains inventory records, organizes invoices/receipts/returns, and prepares for physical inventory.

Job description

Walgreens Co. is seeking an Inventory & Operations Associate to implement inventory best practices across store and pharmacy, monitor on-hand balances, and ensure accurate pricing and planograms.

You will manage receiving, shelving, and vendor returns, while leading on-duty tasks and customer service excellence to deliver a seamless Walgreens experience. You will collaborate with pharmacy and front-end teams to uphold stock control, perform price changes, and support pickup and delivery