Inventory Manager

usfoods; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

US Foods in Charlotte, NC is seeking an experienced Inventory Control Supervisor to lead labor planning, coaching, and the daily operations of the inventory control team in a fast-paced warehouse.

You will partner with Ops, Replenishment, Finance and Vendors to reduce losses, improve processes, ensure SOX controls, and uphold a safety-first culture.

This onsite role requires 5 years in inventory control or warehousing, strong analytical skills, and excellent communication.

Qualifications

• 5 years of experience in inventory control or warehousing.
• Strong understanding of inventory control procedures.
• Excellent analytical skills.
• Proficiency with Microsoft Excel and Office Suite.
• Supervisory experience and time management.
• Ability to communicate effectively with cross-functional teams.
• Experience with warehousing and distribution back-office systems.

Responsibilities

• Labor planning and scheduling of inventory control staff to match priorities.
• Coach and develop associates with clear expectations and metrics.
• Apply root cause analysis to drive continuous improvement.
• Collaborate cross-functionally to prevent inventory losses.
• Manage vendor packaging issues and reclamation processes.
• Oversee non-saleable (suspense) inventory and resolve issues.
• Review customer credit requests and drive process improvements.
• Ensure SOX compliance through reports and cycle counts.
• Lead with safety, service, and cost mindset in warehouse operations.
• Support staffing, hiring, and performance management.

Skills

Inventory control

Analytical skills

Excel

Office Suite

Supervisory experience

Timekeeping

Communication

Warehouse operations

Education

High School diploma

Associate degree in management or supply chain

Tools

SharePoint

ERP/back-office systems

Job description

Join Our Community of Food People!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Labor planning and scheduling of inventory control staff - Ensure all activities are completed timely, as labor availability and priorities change, utilizing all personnel effectively. Includes prioritizing and delegating ad hoc requests in cooperation with warehouse operations personnel.
• Associate coaching and development - Attract, develop, and lead a highly skilled and motivated team, instilling accountability through clear expectations and performance metrics.
• Apply root cause analysis to drive continuous improvement - Work with cross-functional partners to identify opportunities for improvement and develop/implement best practices/routines. Continuously measure impact and ROI of improvement measures.
• Cross-functional collaboration and influence - Identify and resolve root causes of inventory losses, working with cross-functional partners to problem solve and implement preventive measures. Consistently analyze and report Inventory Adjustments on a weekly basis, with special attention on trends and key variables impacting inventory performance.
• Reclamation of vendor packaging issues - Takes ownership of the reclamation process, collaborating with buyers for billback and/or on-site repackaging of product. Review data and analyze for trends.
• Manage non-saleable (suspense) inventory - Takes ownership of inventory placed into suspense (Fresh to Frozen, recall, damage, etc.) and effectively partners with cross-functional stakeholders to ensure timely resolution.
• Review and approve customer credit requests; determine root causes for process improvement and prevent duplication.
• SOX compliance - Effectively perform controls such as Inventory report review, open delivery route aging and reconciliation reports and 100% quarterly cycle count completion.
• Lead with a safety, service and cost mindset that ensures that every US Foods associate remains injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the warehouse.
• Discuss Inventory Clerk performance with Area Directors, Finance and create plans to address gaps. Drive associate engagement, retention, and create a culture that embodies US Foods values.
• Create a cohesive organization by keeping lines of communication open and directing workforce to ensure efficient workflow.
• Build high-performing teams by reviewing staffing requirements and monitoring the interviewing and hiring of inventory personnel. Review performance, coach to achieve productivity and safety targets, and deliver disciplinary action.
• Identify and stop waste - Improve processes to complete work more safely and efficiently.
• Accountable for delivering on our Key Results by collaborating with Operations, Replenishment, Sales, and Merchandising on the Key Outcomes and actions to achieve Inventory Adjustment results.
• Other duties assigned by manager.

SUPERVISION

Management of up to 9 employees depending on market size and complexity.

RELATIONSHIPS

Internal: Works closely across all functions including Ops, Replen, Cat Man, Finance, Legal and other various departments

External: Works closely with vendors, suppliers and third-party consultants, contractors and regulatory bodies

WORK ENVIRONMENT

Onsite : The associate in this role is expected to perform assigned responsibilities inside a US Foods office-based environment.

MINIMUM QUALIFICATIONS

• 5 years of experience in inventory control or warehousing
• Strong understanding of inventory control procedures
• Excellent analytical skills
• Intermediate level proficiency with Microsoft Excel
• Intermediate level proficiency with Microsoft Office Suite programs (Outlook, SharePoint, PowerPoint, etc.)
• Demonstrated supervisory experience and time management skills
• Ability to inspire followership of peers and team members
• Excellent communication skills
• Experience with timekeeping, warehousing and distribution back-office systems

EDUCATION

• High School diploma or equivalent required
• Associates degree with management or supply chain background preferred

CERTIFICATIONS/TRAINING

Forklift and HAACP training will