Inventory Management & Backorder Resolution Specialist

Defense Logistics Agency; Lawton (OK); On-site; USD 75,000 - 95,000; Full time

Job summary

Defense Logistics Agency seeks an Inventory Management Specialist to identify customer needs, resolve order issues, and coordinate supply chain actions. The role emphasizes data analysis, performance reporting, and policy-driven optimization of stock and orders.

Qualifications include specialized experience at GS-12 level and knowledge of DoD supply practices. The position requires U.S. citizenship and strict access controls for federal facilities.

Qualifications

• Specialized experience: One year of specialized experience that is equivalent to GS-11 level or equivalent under other pay systems.
• Experience in applying supply policy, procedures, techniques, equipment, and methods.

Responsibilities

• Identify customer needs and resolve order/support issues; serve as advocate and liaison.
• Monitor backorder reports and resolve actions not meeting customer requirements.
• Investigate, coordinate, and release Sales Orders that impede automated system flow.
• Apply DLA expedite policy to accelerate actions within the supply chain.
• Coordinate research and tracking of Stock Transfer Orders to resolve backorders or expedite delinquent contracts.
• Work with service representatives to identify alternate supply sources and advise on Sales Order changes.
• Collect, analyze, and summarize performance data for agency and customer goals; lead meetings to gather feedback.
• Prepare briefings with background information, recommendations, data, charts, and graphs; write detailed reports on assignment status and identified issues.

Job description

Defense Logistics Agency seeks an Inventory Management Specialist to identify customer needs, resolve order issues, and coordinate supply chain actions. The role emphasizes data analysis, performance reporting, and policy-driven optimization of stock and orders.

Qualifications include specialized experience at GS-12 level and knowledge of DoD supply practices. The position requires U.S. citizenship and strict access controls for federal facilities.