Inventory & Logistics Warehouse Associate

Lowe's Companies, Inc.; Richmond (VA); On-site; USD 24,659 - 30,169; Full time

Benefits offered by this job

Health, Vision and Dental insurance

Paid time off

401(k) Retirement account with company

Tuition assistance

Parental leave

Employee discounts

Job summary

Lowe’s Companies, Inc. is seeking a warehouse associate in Richmond, VA to unload inbound shipments, stage deliveries, and load outbound freight. You will manage WMS functions, perform cycle counts, and participate in sustainability programs

Responsibilities include handling RTM processes, coordinating with 3PLs and vendors, and maintaining a safe, organized work environment with attention to accuracy and efficiency.

Qualifications

• High School diploma
• 1-2 Years of directly related experience in inventory and return processes
• Experience working with vendors
• Proficiency with warehouse technology and inventory systems
• Ability to work independently in a fast-paced environment
• Forklift certification may be required

Responsibilities

• Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.)
• Stage next-day and future delivery items from or for external delivery teams (XDT)
• Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity)
• Complete product assembly and conduct pre-delivery inspections
• Maintain a clean, organized, and safe work environment
• Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs
• Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting
• Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation
• Generate and monitor reports, including RTM worklists and damaged-on-hand reports
• Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination
• Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing
• Process and disposition damaged, discontinued, defective, special order, and canceled merchandise
• Secure return authorizations from vendors and submit credits for customer-returned items
• Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims
• Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams
• Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems

Skills

Attention to detail

Inventory systems

Forklift certification

Warehouse technology

Education

High School diploma

Tools

MS Office

Blue Yonder

My Red Vest

Job description

Lowe’s Companies, Inc. is seeking a warehouse associate in Richmond, VA to unload inbound shipments, stage deliveries, and load outbound freight. You will manage WMS functions, perform cycle counts, and participate in sustainability programs

Responsibilities include handling RTM processes, coordinating with 3PLs and vendors, and maintaining a safe, organized work environment with attention to accuracy and efficiency.