Inventory & Customer Service Specialist

RS Components; Harvey (IL); On-site; USD 26,000 - 29,000; Full time

Job summary

RS Integrated Supply in Harvey, IL is seeking an on-site storeroom specialist to manage receiving, stocking, issuing and inventory accuracy. You will interface with clients to fulfill parts and inventory needs, locate stock, and use ERP systems to track inventory and orders.

The role requires strong customer service, attention to detail, and ability to follow SOPs. Flexibility for occasional Saturdays and 2nd shift hours is expected.

Qualifications

• High School Diploma or Equivalent Preferred.
• Strong interpersonal and phone skills.
• Basic computer proficiency – Windows, MS Office, Inventory Management Systems.
• Ability to learn and demonstrate proficiency in part identification.
• Excellent customer service skills.

Responsibilities

• Follow all site safety and security procedures; perform tasks safely and report unsafe conditions.
• Provide professional level customer service to internal and external customers and report concerns to supervisor.
• Ensure compliance with internal control procedures and SOPs.
• Unpack purchased material, verify against packing slip/PO and enter receiving and inventory information.
• Issue materials to client; pull, stage and kit material as required.
• Place received material into storage location; tag, repack, deliver and handle as needed.
• Process returns for unused material per SOP.
• Prepare material for return to vendor and parts for repair per SOPs.
• Perform cycle counts and report stock balance discrepancies to Manager and Buyer.

Skills

Customer service

Communication

Attention to detail

Problem solving

Teamwork

Education

High School Diploma

Tools

Inventory management software

ERP system

Job description

RS Integrated Supply in Harvey, IL is seeking an on-site storeroom specialist to manage receiving, stocking, issuing and inventory accuracy. You will interface with clients to fulfill parts and inventory needs, locate stock, and use ERP systems to track inventory and orders.

The role requires strong customer service, attention to detail, and ability to follow SOPs. Flexibility for occasional Saturdays and 2nd shift hours is expected.