Inventory Count Quality Associate (ICQA)

FCP Euro; Milford (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k with company match

Paid time off (PTO)

Employee discount

Job summary

FCP Euro is seeking an Inventory Count Quality Associate to help optimize fulfillment center operations and improve inventory health. You will work with the Inventory Leadership team to ensure accuracy of physical and electronic records, and positively influence outbound quality.

You will audit orders, verify quantities, and coordinate corrective actions with outbound and warehouse teams, while supporting cycle counts and nightly audits to reduce errors and operating costs.

Qualifications

• 2+ years of inventory experience including cycle counting and stock optimization
• Ability to identify process gaps, investigate root causes and support corrective actions
• Strong attention to detail and ability to manage multiple priorities
• Strong verbal and written communication skills, including presenting findings to management
• Ability to verify outbound order accuracy and maintain inventory/audit records
• Ability to lift and move items up to 60+ lbs
• Willingness to complete PIT training and certification
• Must possess a valid driver’s license
• Proficiency in Google Workspace or Microsoft Office
• Ability to work independently and collaborate across warehouse teams
• WMS and barcode scanner experience preferred

Responsibilities

• Verify outbound orders for SKU, quantity, condition, and accuracy before shipment
• Audit picked and packed orders to identify errors and ensure quality standards
• Investigate pick/pack discrepancies and coordinate corrections with outbound teams
• Validate bin contents, item labels, and inventory quantities against system records
• Identify damaged, mislabeled, misplaced, or mixed inventory and coordinate resolution
• Document audit findings, corrective actions, and recurring defects in Quality Trackers
• Review inventory movements and transaction history to identify discrepancy causes
• Support cycle count efforts
• Complete nightly, high-priority inventory audits
• Verify inventory accuracy following replenishment and transfers
• Escalate recurring quality issues and inventory risks to the Quality Lead
• Provide timely feedback to operational teams to prevent repeat errors
• Follow inventory adjustment procedures and maintain documentation
• Partner with inbound/outbound/replenishment/reverse logistics to resolve issues
• Confirm corrective actions are completed and verify affected inventory/orders
• Recommend improvements to bin organization, labeling, and product placement to reduce errors and improve flow

Skills

Inventory management

Root-cause analysis

Attention to detail

Verbal and written communication

Outbound order verification

Lifting 60+ lbs

PIT training/certification

Driver's license

Google Workspace / MS Office

Independent collaboration

WMS and barcode scanning

Tools

WMS experience

Barcode scanners

Job description

The Inventory Count Quality Associate will work alongside the Inventory Leadership team to optimize FCP Euro fulfillment center operations and improve inventory health. Alongside the Inventory Leadership team, this role shares responsibility for the presentation, organization, and cleanliness of physical inventory and electronic records. This role also has an accountability to positively influence all fulfillment center operations by analyzing errors identified through picked, packed or shipped orders. They will also aim to reduce margin erosion and operating expenses by identifying critical areas for stock optimization (including sales velocity, value, and product composition). Lastly, the Inventory Quality Associate must be committed to elevating customer experience by working in tandem with the CX teams.

FCP Euro is the trusted home and online destination for European car owners and professionals. Family-owned since 1986, our mission is to make European vehicle ownership more enjoyable and enduring by delivering the highest quality parts, knowledge, and support people can rely on. At FCP Euro, we exist to empower owners and professionals with the confidence and support to care for their European cars properly. That commitment has made us more than a retailer, but a long-term partner for those who value quality, expertise, and trust throughout the life of their vehicle.

Responsibilties and Duties

• Verify outbound orders for SKU, quantity, condition, and accuracy before shipment
• Audit picked and packed orders to identify errors and confirm compliance with quality standards
• Investigate pick/pack discrepancies and coordinate corrections with Outbound teams
• Validate bin contents, item labels, and inventory quantities against system records
• Identify damaged, mislabeled, misplaced, or mixed inventory and coordinate resolution
• Document audit findings, corrective actions, and recurring defects in Quality Trackers
• Review inventory movements and transaction history to identify the source of discrepancies
• Support cycle count efforts.
• Complete nightly, high priority inventory audits
• Verify inventory accuracy following replenishment, transfers, and location changes
• Escalate recurring quality issues and inventory risks to the Quality Lead
• Provide timely feedback to operational teams to help prevent repeat errors
• Follow inventory adjustment procedures and maintain accurate supporting documentation
• Partner with Inbound, Outbound, Replenishment, and Reverse Logistics to resolve inventory issues
• Confirm corrective actions are completed and verify that affected inventory or orders are accurate
• Recommend improvements to bin organization, labeling, and product placement to reduce errors and improve operational flow

Qualifications And Skills

• 2+ years of inventory experience, including cycle counting, replenishment, and/or stock optimization
• Ability to identify process gaps, investigate root causes, and support corrective actions
• Strong attention to detail and ability to manage multiple priorities
• Strong verbal and written communication skills, including presenting findings and potential solutions to management
• Ability to verify outbound order accuracy and maintain accurate inventory and audit records
• Ability to lift and move items weighing up to 60+ lbs
• Willingness and ability to complete training and certification on powered industrial trucks (PIT) and other warehouse equipment
• Must possess a valid driver’s license
• Proficiency in Google Workspace or Microsoft Office
• Ability to work independently and collaborate across warehouse teams
• Warehouse Management System (WMS) and barcode scanner experience preferred

Benefits And Perks

• Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution
• 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays
• 401k with Company deposit and match
• Discounted prices on our catalog of European car parts!

Compensation

• $20/hr+ based on prior experience and qualifications
• Quarterly Bonus Opportunity of $750

No phone calls or agency referrals, please.

FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.