The Inventory Control Specialist – NetSuite/RF-Smart is responsible for maintaining accurate inventory across the organization through strong system knowledge, disciplined inventory control processes, and hands-on management of inventory transactions in NetSuite and RF-Smart.
This position will play a critical role in ensuring inventory accuracy, resolving discrepancies, managing inventory movements, and maintaining the integrity of inventory data throughout the entire order-to-warehouse process. The ideal candidate has significant experience working in NetSuite and RF-Smart/WMS environments and understands how physical inventory movements translate into system transactions.
This is a highly detail-oriented, hands-on role that requires someone who can independently identify inventory issues, research discrepancies, and determine the appropriate system and operational resolution.
Responsibilities
- Inventory Management & Control
- Maintain accurate inventory records across NetSuite, RF-Smart, and multiple warehouse locations.
- Manage and perform cycle counts, including establishing count priorities, investigating variances, recounting discrepancies, and ensuring adjustments are properly processed.
- Research and resolve inventory discrepancies between physical inventory, RF-Smart, and NetSuite.
- Perform inventory adjustments with appropriate documentation and approval.
- Monitor inventory accuracy by SKU, size, color, location, and warehouse.
- Identify recurring inventory discrepancies and recommend process improvements to prevent future issues.
- Assist with full physical inventory counts and annual inventory audits.
- Maintain accurate inventory locations and ensure product is assigned to the correct warehouse/bin/location in NetSuite.
- Monitor inventory movement and investigate unusual or unexpected changes.
- NetSuite Inventory Management
- Serve as a strong day-to-day resource for NetSuite inventory functionality and transactions.
- Create, process, and troubleshoot Transfer Orders between locations.
- Process inventory transfers and ensure inventory is accurately reflected at the originating and receiving locations.
- Process Inventory Adjustments and investigate the reason for adjustments.
- Research inventory transaction history to identify where discrepancies originated.
- Review inventory detail, quantities, locations, and transaction history to resolve issues.
- Work with Sales Orders, Purchase Orders, Item Receipts, Item Fulfillments, Transfer Orders, and other inventory-related transactions as needed.
- Assist with inventory reconciliation between operational activity and NetSuite.
- Identify system issues or transaction errors and work with the appropriate teams to resolve them.
- Maintain strong understanding of how NetSuite transactions impact available, committed, on-hand, and allocated inventory.
- RF-Smart / WMS
- Serve as a primary operational resource for RF-Smart inventory processes.
- Utilize RF-Smart for receiving, put-away, picking, transfers, counting, and other warehouse inventory transactions.
- Troubleshoot discrepancies between RF-Smart and NetSuite.
- Monitor and validate warehouse transactions to ensure inventory is accurately captured in both systems.
- Assist warehouse personnel with RF-Smart processes and provide guidance when transactions do not process as expected.
- Identify opportunities to improve RF-Smart workflows, inventory accuracy, and warehouse efficiency.
- Assist with RF-Smart testing, new process implementation, and system updates.
- Inventory Transfers & Warehouse Operations
- Manage inventory transfers between warehouse locations and ensure transactions are completed accurately and timely.
- Coordinate with warehouse teams to ensure transferred inventory is physically moved and properly received in the system.
- Research incomplete, pending, or inaccurate transfer transactions.
- Monitor inventory movement between locations and investigate discrepancies.
- Work closely with Warehouse, Customer Experience, E-Commerce, Purchasing, and Logistics teams to ensure inventory information is accurate and actionable.
- Reporting & Analysis
- Run and analyze NetSuite inventory reports to identify discrepancies, trends, and potential issues.
- Develop and maintain inventory accuracy reports and tracking tools.
- Analyze cycle count results and identify problem areas by SKU, location, product category, or warehouse.
- Monitor inventory adjustments and identify unusual or excessive adjustments.
- Provide regular reporting on inventory accuracy, discrepancies, transfers, and adjustments.
- Use Excel/Google Sheets and other reporting tools to analyze inventory
- Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
- 3+ years of hands-on inventory management experience in a warehouse, distribution, e-commerce, or retail environment.
- Strong hands-on experience with NetSuite, particularly inventory management and inventory transactions.
- Strong experience with RF-Smart or a comparable WMS; RF-Smart experience is highly preferred.
- Demonstrated experience with: Cycle counts, Physical inventory counts, Inventory adjustments, Transfer Orders, Inventory transfers, Inventory reconciliation, receiving and fulfillment transactions
- Strong understanding of how warehouse activity impacts ERP inventory balances.
- Advanced Excel/Google Sheets skills
- Exceptional attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Strong communication skills and ability to work effectively with teams members
- NetSuite certification or significant advanced NetSuite experience.
- RF-Smart implementation, administration, or super-user experience.
- Experience managing inventory across multiple warehouses or locations.
- Experience with barcode scanning, license plates, bin/location management, and WMS processes.
- Experience supporting ERP/WMS implementations or system conversions.
- Experience creating or improving inventory SOPs and warehouse processes.