Inventory Control Specialist, Nashville

Hermès Paris; Nashville Plantation (ME); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Inventory Control Specialist to join their new Nashville Boutique. This exciting role involves managing store inventory, processing shipments, and maintaining accurate records in a fast-paced, luxury environment. The ideal candidate will have a keen attention to detail and strong operational skills, ensuring that the boutique operates smoothly and efficiently. With a focus on extraordinary client service, this position offers a unique opportunity to contribute to a prestigious brand's success. If you're passionate about luxury retail and have the skills to thrive in a dynamic setting, this could be the perfect role for you.

Qualifications

• 2+ years of experience in operations, preferably in a luxury environment.
• Strong attention to detail and ability to multi-task effectively.

Responsibilities

• Manage store inventory, including receiving and ticketing merchandise.
• Conduct weekly cycle counts and bi-annual inventories with management support.

Skills

Operations Management

Communication Skills

Analytical Skills

Problem Solving

Attention to Detail

Multi-tasking

Tools

Internal Systems

External Shipping Software

Job description

The Team

The Hermès Nashville Boutique will open in Fall 2025 and will focus on providing extraordinary service to clients as a part of the Southeastern Region. This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity

The Inventory Control Specialist is responsible for the management of the store inventory. The primary duties include receiving packages, merchandise into the store inventory accurately and efficiently on the day in which it arrives, ticketing merchandise, and generating packing and shipping transfer and RTV of merchandise to other locations efficiently and accurately. All records associated with receiving and shopping merchandise will be neatly and accurately maintained in filing systems. The Inventory Control Specialist is responsible for the processing, recording, and following up on all after-sales service. The Inventory Control Specialist will provide support to store management to organize, conduct and reconcile weekly cycle counts and bi-annual inventories. The Inventory Control Specialist is also responsible for the ordering and maintaining of adequate stock levels in shipping/selling supplies, as well as store and kitchen supplies.

All other duties as assigned by the supervisor.

About the Role

1. Maintain an accurate and organized store inventory. Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and Operations Manager.
2. Process all incoming and outgoing shipments within the business day they are generated. Ensure proper documentation is completed.
3. Check in all returns against previous day’s business.
4. Print and ticket merchandise, returns and price updates.
5. Process, record, maintain and follow up on all aftersales service.
6. Process damages, maintain inventory for damages.
7. Work with Store Management to analyze business and replenish needs.
8. Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis.

Supervisory Responsibility

NO

Budget Responsibility

NO

Decision Making Responsibility

NO

About You

1. 2+ years of experience in operations, experience in a luxury environment preferred
2. Effective written and verbal communication skills.
3. Ability to effectively analyze information.
4. Ability to problem-solve.
5. Ability to multi-task with accuracy.
6. Attention to detail.
7. Ability to follow both written and verbal policies and directives.
8. Attention to asset protection and inventory control.
9. Experienced with technology to fully utilize internal systems as well as external shipping software programs.
10. Ability to lift between 0-25 lbs. without assistance.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.