Inventory Control Specialist - Flexible Hours + PTO

Boot Barn; Salem (NH); On-site; USD 42,000 - 56,000; Full time

Job summary

Boot Barn is seeking a Retail Inventory Control Specialist (RICS) to manage inventory activity and ensure the sales floor is fully stocked for a positive customer experience.

The role focuses on accuracy of merchandise flow, adherence to ticketing and signage guidelines, and collaboration with the sales team to maintain efficiency and store standards. A strong emphasis on professionalism and teamwork is required.

Qualifications

• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet the business needs including nights, weekends and holidays.
• Ability to be flexible and willing to work extended hours when necessary.
• Brand & Product Expert: Demonstrates a strong understanding of Boot Barn’s brand and products, effectively communicating product benefits to help customers make informed decisions.
• Driving Sales Through Customer Focus: Delivers personalized, service-driven experiences that prioritize customer needs and directly support individual and store sales goals.
• Operational Efficiency: Executes daily tasks and inventory processes efficiently, accurately, and in a timely manner to support store operations.
• Professionalism: Upholds Boot Barn’s culture by demonstrating accountability, adaptability, and respectful behavior to foster a positive and inclusive work environment.
• Visual Standards: Ensures the store presentation aligns with brand standards by maintaining a clean, organized environment and executing visual merchandising accurately and on time.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Process all incoming/outbound inventory with accuracy.
• Verify all merchandise deliveries are compliant and accurate to Company standards.
• Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
• Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
• Ensure the timely and accurate input for all freight information through the appropriate systems.
• Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
• Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control.
• Ensure a high level of productivity through attainment of units per hour (UPH) targets.
• Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.

Skills

Communication

Customer Service

Time Management

Organizational Skills

Shift Flexibility

Brand Knowledge

Sales Focus

Operational Efficiency

Professionalism

Visual Merchandising

Job description

Boot Barn is seeking a Retail Inventory Control Specialist (RICS) to manage inventory activity and ensure the sales floor is fully stocked for a positive customer experience.

The role focuses on accuracy of merchandise flow, adherence to ticketing and signage guidelines, and collaboration with the sales team to maintain efficiency and store standards. A strong emphasis on professionalism and teamwork is required.