Inventory Control Pro — Retail Store Operations

Boot Barn; Ann Arbor (MI); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly rate

Merchandise discount

Paid Time Off

Health Insurance

401(k) plan with company matching

Flexible schedules

Job summary

Boot Barn in Ann Arbor, MI is seeking a Retail Inventory Control Specialist (RICS) to manage store inventory, inbound/outbound activity, and ensure products are stocked for a great customer experience. You will maintain stock levels, process transactions, and support replenishment to the sales floor.

This role requires attention to detail, accuracy, and the ability to train staff on inventory processes while keeping a clean stock room and adhering to policies.

Qualifications

• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Ability to be flexible and willing to work extended hours when necessary.
• Brand & Product Expert: Demonstrates understanding of Boot Barn’s brand and products, communicating benefits to help customers.
• Driving Sales Through Customer Focus: Delivers service-driven experiences that support store sales goals.
• Operational Efficiency: Executes daily tasks and inventory processes accurately and promptly.
• Professionalism: Upholds Boot Barn’s culture with accountability and teamwork.
• Visual Standards: Maintains a clean, organized store presentation and merchandising.

Responsibilities

• Foster a service and selling culture; exceed expectations to build long-standing customer relationships.
• Process all incoming/outbound inventory with accuracy.
• Verify all merchandise deliveries are compliant and accurate to Company standards.
• Ensure merchandise is prepared for the selling floor and complies with ticketing and signage guidelines.
• Place EAS tags on merchandise before moving to the sales floor per Loss Prevention guidelines.
• Input freight information timely through the appropriate systems.
• Execute RTVs, orders, transfers, re-tickets or markdowns per Company policies and procedures.
• Educate and coach sales team on inventory processes affecting customer experience.
• Maintain productivity through attainment of units per hour (UPH) targets.
• Keep stock room neat and compliant with Company/State guidelines.
• Adhere to local, state and federal laws and Company policies.
• Perform other duties as assigned by management.
• Demonstrate professionalism in communication, attitude and teamwork with customers, team members, and partners.

Skills

Communication

Customer Service

Time Management

Organizational Skills

Shift Flexibility

Extended Hours

Brand Knowledge

Customer Focus

Operational Efficiency

Professionalism

Visual Merchandising

Job description

Boot Barn in Ann Arbor, MI is seeking a Retail Inventory Control Specialist (RICS) to manage store inventory, inbound/outbound activity, and ensure products are stocked for a great customer experience. You will maintain stock levels, process transactions, and support replenishment to the sales floor.

This role requires attention to detail, accuracy, and the ability to train staff on inventory processes while keeping a clean stock room and adhering to policies.