Retail Inventory Control & Replenishment Specialist

Boot Barn; Rogers (AR); On-site; USD 38,000 - 52,000; Full time

Job summary

Boot Barn is seeking a Retail Inventory Control Specialist (RICS) to oversee inbound and outbound inventory, guarantee full stock on the sales floor, and ensure timely, accurate documentation and system updates.

In this role you will maintain an organized stock room, train the sales team on inventory processes, support loss prevention, and strive to exceed UPH targets while delivering excellent customer service.

Qualifications

• Foster a service culture and exceed expectations to build customer relationships.
• Process all incoming/outbound inventory with accuracy.
• Verify deliveries are compliant and accurate to standards.
• Prepare merchandise for the selling floor and follow signage guidelines.
• Input freight information timely in the system.
• Coach sales team on inventory processes affecting customer experience.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Process all incoming/outbound inventory with accuracy.
• Verify all merchandise deliveries are compliant and accurate to Company standards.
• Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
• Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
• Ensure the timely and accurate input for all freight information through the appropriate systems.
• Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
• Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control.
• Ensure a high level of productivity through attainment of units per hour (UPH) targets.
• Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.

Skills

Inventory control

Customer service

Stockroom management

Team coaching

Loss prevention

UPH targets

Job description

Boot Barn is seeking a Retail Inventory Control Specialist (RICS) to oversee inbound and outbound inventory, guarantee full stock on the sales floor, and ensure timely, accurate documentation and system updates.

In this role you will maintain an organized stock room, train the sales team on inventory processes, support loss prevention, and strive to exceed UPH targets while delivering excellent customer service.