Inventory Associate

Thrive Cannabis Marketplace; North Las Vegas (NV); On-site; USD 21,000 - 26,000; Full time

Job summary

Thrive Cannabis Marketplace in North Las Vegas is seeking an Inventory Associate to maintain accurate inventory through receiving, storing, and managing packaged stock while adhering to internal procedures and regulatory requirements.

You will perform routine counts, ensure METRC and ICS compliance, assist customers with product questions, and support showroom displays. The role requires attention to detail, data accuracy, and strong teamwork in a fast-paced environment.

Qualifications

• Must have a high school diploma or equivalent.
• Must be age 21 or older.

Responsibilities

• Maintain accurate inventory through receiving, storing, movement, and proper destruction of packaged inventory.
• Assist customers with product questions, pricing, and availability.
• Ensure compliance with state and local laws and Cannabis Compliance Board regulations; follow METRC and ICS procedures.
• Maintain logs and documentation for inventory handling and show room displays.
• Support daily operations and assist with inventory counts and discrepancy investigations.

Skills

Cash handling

Verbal communication

Written communication

Customer service

Decision making

Problem solving

Attention to detail

Multitasking

Active listening

Data entry

Team player

Mac software

Education

High school diploma or equivalent

Tools

METRC

Inventory Control System (ICS)

Mac-based software

Job description

Inventory Associates are responsible for maintaining accurate inventory through overseeing the receiving, storing, movement, and proper destruction of packaged inventory. You will help drive sales through maintaining an accurate and well-stocked inventory selection. Our Inventory Associates ensure all Thrive internal procedures and regulatory requirements are adhered to.

Duties/Responsibilities

Customer Service

• Maintaining a positive, empathetic, and professional attitude towards vendors at all times
• Acknowledging and elevating customer complaints, when necessary
• Knowing our products inside and out; being able to answer any customer questions about about product specifics, pricing, and availability
• Inspires consumer confidence and creates loyalty to the Company’s brand
• Ability to stay calm and professional in difficult situations

Compliance

• Maintains appropriate knowledge of all applicable state and local laws and regulations, as well as processes in accordance with The Cannabis Compliance Board and Dispensary policies and procedures
• Follows proper protocol for checking IDs, checking in customers/patients, and not selling or giving away product to unqualified purchasers
• Adheres to state regulations on purchase limits
• Accurately operate within METRC and the Company’s IC S (Inventory Control System)
• Maintaining accurate logs per the state and Companies' requirements
• Ensures the proper documentation is being executed regarding inventory handling
• Verifies products are compliant with state and city regulations and are received with the proper documentation, labels, and packaging
• Receives product into sellable stock through the IC S with an emphasis on compliance
• Coordinates with facility managers to conduct inventory verifications, adjustments, returns, and transfers
• Maintains all documents and ensures materials are available for cultivation, production, and dispensary use

Operations

• Maintains organization of the dispensary through daily upkeep and light cleaning
• Stays current on all sales trends, utilizes all provided sales training, educational materials, and surveys
• Regularly checking communication, scheduling, and any other required platforms; participating when necessary
• Communicating professionally, respectfully, and productively in a team environment
• Assists with acclimating new hires to the business and provides basic training, if required
• Completes and documents physical inventory counts on a regular basis and as requested by management
• Monitors inventory activities on the IC S and responds to any discrepancies by notifying the location’s management and investigating the discrepancy
• Assists with organization of product throughout the facility
• Restocks product to ensure the ability to actively sell inventory
• Responsible for barcoding product, when required
• Assists with building and maintaining showroom displays
• Other duties as assigned by Store Management

Qualifications

• Accuracy and efficiency in cash handling, in a fast paced environment
• Excellent verbal and written communication skills
• Superior customer service skills
• Quick decision-making and problem-solving abilities
• Strong attention to detail and ability to multitask
• Great listening skills and ability to take direction from individuals in higher-level positions
• Accurate data-entry and record keeping
• Ability to work as a team in a fast-paced, changing, and challenging environment
• Proficiency in Mac-based software and internet navigation

Physical Requirements

• Ability to be on your feet up to 10 hours
• Ability to lift up to 50 lbs when needed
• Ability to sit, bend and stand for extended amounts of time
• Ability to be in front of a monitor throughout the shift

Requirements

• Must be age 21 or older
• Ability to obtain required state and city work cards
• High school diploma or equivalent