Inventory and Logistics Technology Associate

Kelly Services; Grand Rapids (MI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Med/Den/Vis

401(K)

PTO

Paid Holidays

Job summary

DePuy Synthes is seeking an Inventory Site Specialist to support our field sales team in Grand Rapids, MI by managing inventory, processing surgical sets and trays, and coordinating logistics onsite. You will work closely with Sales Consultants and Site Leadership, perform cycle counts, transfers, and ensure accuracy and compliance with Quality Systems, while maintaining high service levels.

This role requires 3+ years in logistics or inventory, proficiency with Microsoft Office, and familiarity

Qualifications

• 3+ years of experience in logistics, inventory management, customer service, or a related field.
• Proficiency in Microsoft Office applications is a plus.
• Familiarity with inventory management systems or ERP platforms is a bonus.
• Customer-focused mindset with strong attention to detail.
• Teamwork and collaboration come naturally and you are adaptable.
• You pay attention to detail and have a strong sense of urgency.

Responsibilities

• Sourcing inventory, instruments, implants, and trays for procedures.
• Process urgent and routine case requests while maintaining service levels.
• Communicate inventory availability and potential shortages with Sales Consultants.
• Assist with turnover activities and redistribution to maximize coverage.
• Receive and process incoming inventory accurately.
• Maintain accurate inventory records through cycle counts and audits.
• Pick, pack, stage, and ship inventory with proper documentation.
• Follow Quality System requirements and SOPs; support audits.
• Escalate quality issues and inventory discrepancies promptly.

Skills

Inventory management

Logistics coordination

Customer service

Attention to detail

Microsoft Office

SAP

ERP systems

Communication

Problem-solving

Teamwork

Tools

SAP

ERP platforms

Job description

Purpose:
As an Inventory Site Specialist, you’ll play a vital role in supporting our DePuy Synthes Sales Consultants on a day-to-day basis. Think of yourself as the backbone of our local field service network! Your responsibilities will include managing inventory, processing surgical sets and trays, coordinating logistics, and ensuring everything runs smoothly and efficiently.
Scope:
In this role, you’ll work closely with Sales Consultants, Site Leadership, and various business partners to provide top-notch service. Your contributions will allow our field sales team to focus on what they do best: serving our customers and driving growth!

Salary/Pay Rate/Compensation:$24/hour
Shift:Availability to work any shift including weekdays and weekends onsite. Ability to accommodate changes in the schedule including working in other shifts per operational needs is required (late or early start, and on-call on a rotating basis)
Location:Onsite: Grand Rapids, Michigan
Benefits:Med/Den/Vis, 401(K), PTO, and Paid Holidays
Responsibilities:
Case Fulfillment & Sales Support

• Help Sales Consultants by sourcing the necessary inventory, instruments, implants, and trays for surgical procedures.
• Process urgent and routine case requests while keeping our service and fulfillment expectations high.
• Stay in touch with Sales Consultants about inventory availability, potential shortages, logistics issues, and case readiness.
• Assist with turnaround activities and redistribution efforts to ensure we maximize coverage and inventory use.

• Receive and process incoming inventory accurately and promptly.
• Keep our inventory accurate through verification, cycle counting, and auditing.
• Handle transfers, returns, and replenishments, supporting initiatives to optimize our inventory.

• Inspect and process returned sets, trays, and kits.
• Identify any missing or damaged products and follow the right procedures to escalat...e concerns.
• Ensure the integrity of our trays and maintain accurate inventory records.

• Pick, pack, stage, and ship inventory according to established procedures.
• Coordinate shipments using approved carriers and prepare necessary documentation.
• Monitor shipments and assist in resolving any transportation or delivery issues.

• Follow all Quality System requirements, SOPs, and regulatory standards to maintain compliance.
• Support audit readiness and ensure a compliant work environment.
• Escalate any quality issues, inventory discrepancies, or operational risks promptly.

• Implement standardized processes that enhance efficiency and service performance.
• Contribute to continuous improvement initiatives aimed at boosting service levels and productivity.
• Keep workstations and inventory areas organized and compliant with operational standards.

• Ideally, you have 3+ years of experience in logistics, inventory management, customer service, or a related field.
• You thrive in fast-paced operational environments and have strong attention to detail.
• Proficiency in Microsoft Office applications is a plus.
• You’re great at juggling multiple priorities while maintaining accuracy and clear communication.

• Familiarity with inventory management systems or ERP platforms is a bonus.
• Experience in medical devices, healthcare, or distribution environments will set you apart.
• Knowledge of SAP or similar business systems is a plus.

• You have a customer-focused mindset and take ownership of your work.
• Teamwork and collaboration are second nature to you.
• You are adaptable and have a knack for problem-solving.
• You pay attention to detail and have a strong sense of urgency.

• This role requires regular lifting, moving, and handling of inventory and related materials.
• You should be comfortable standing, walking, and performing warehouse activities for extended periods.
• You’ll need to lift up to company-approved weight limits and operate material handling equipment as needed.

Additional Information:

Kelly Services is an Affi...dditional Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.