Inventory Analyst, Shared Services

CJ Logistics Corporation; Stockton (CA); On-site; USD 76,000 - 96,000; Full time

Job summary

CJ Logistics Corporation in Stockton, CA is seeking a Shared Services Analyst to enhance service quality through analytics, reporting, and process optimization. The role requires collaborating with internal teams and customers to deliver continuous improvements in service, inventory, and quality management.

The analyst will ensure data integrity, provide actionable insights, and serve as a subject matter expert for shared services platforms, supporting multiple sites and a fast-paced environment.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 2+ years in warehouse ops or logistics analyst role.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access).
• Proven ability to analyze data and provide actionable recommendations.
• Experience in centralized environment supporting multiple sites.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced setting.

Responsibilities

• Identify opportunities to improve service for consignee and customer locations; implement solutions based on findings.
• Provide timely reporting and actionable insights using CJ Logistics tools for carrier and consignee performance.
• Respond to customer information requests and act as SME for shared services platforms.
• Use BI to deliver data-driven recommendations optimizing inventory management.
• Oversee alignment between physical, WMS, and customer inventory systems; guide inventory clerks.
• Research OS&D and recommend corrective actions.
• Analyze trends, monitor controls, and develop metrics for inventory accuracy.
• Collect and assess process data to identify trends and root causes; provide early warnings.
• Produce health analyses and scorecards for each Logistics Center; present insights to Ops Leadership.
• Report on system controls, process effectiveness, and metrics for inventory/QA.
• Ensure compliance with Quality Management System, including traceability and non-conforming products.
• Conduct mock track and trace events to validate traceability and compliance.

Skills

Excel

Word

PowerPoint

Access

Analytical skills

Communication skills

Education

Bachelor’s Degree in Business/Logistics/Engineering

Tools

SQL

Job description

Schedule: Monday to Friday from 8am to 5pm

Compensation: $76,000 - $96,000

Position Overview

The Shared Services Analyst is responsible for supporting the alignment of customer expectations with operational performance through analytics, reporting, and process optimization. This position identifies trends, recommends and executes solutions, and serves as a “super user” of shared services platforms and tools. The Analyst ensures data integrity and actionable insight for decision-making while working collaboratively with both internal teams and customers to deliver continuous improvement in service, inventory, and quality management.

Essential Job Duties & Responsibilities

Customer Service & Data Analytics

• Identify opportunities to improve service for consignee and customer locations; develop, recommend, and implement solutions based on findings.

• Provide timely reporting and actionable insights using standard CJ Logistics tools for carrier performance, consignee performance, and volume spike impacts.

• Respond to all customer requests for information and act as a subject matter expert for shared services platforms.

Inventory Management

• Use business intelligence to deliver data-driven recommendations that optimize inventory management.

• Oversee alignment between physical, WMS, and customer inventory systems; make inventory adjustments and provide guidance to inventory clerks as needed.

• Conduct detailed research into overages, shortages, and damages (OS&D) and recommend corrective actions.

• Analyze trends, monitor process controls, and develop metrics for all inventory components to ensure ongoing accuracy and compliance.

Operational Health & Reporting

• Collect and assess process data to identify trends, isolate root causes, and provide early warning of inventory or quality concerns.

• Produce operational health analyses and scorecard data for each Logistics Center, providing insights and recommendations to Operations Leadership.

• Report on system controls, process effectiveness, and metrics required for inventory and quality assurance.

Quality & Compliance

• Ensure compliance with portions of the Quality Management System, including product traceability and management of non-conforming products.

• Conduct mock track and trace events to validate product traceability and regulatory compliance.

Collaboration & Continuous Improvement

• Partner with CJL warehouse, customer manufacturing, and shipping locations to support volume planning and operational initiatives.

• Support customer invoicing processes and contribute to continuous improvement activities.

• Recommend and support training initiatives based on trend analysis and operational health findings.

Other Duties

• Participate in required training and professional development.

• Perform other related job duties as assigned or required.

Required Qualifications

• Bachelor’s Degree in Business, Supply Chain, Logistics, Engineering, or a related field is preferred or equivalent relevant experience.

• 2+ years of experience in warehouse operations or logistics analyst role.

• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access).

• Proven ability to analyze data and provide actionable recommendations.

• Experience working in a centralized environment supporting multiple sites.

• Excellent verbal and written communication skills.

• Ability to work independently and collaboratively in a fast-paced setting.

Preferred Qualifications

• Prior work experience in a 3PL environment.

• Experience with SQL and/or similar data analysis/reporting tools.

• Experience with Lean Management and/or Six Sigma methodology.

Physical Requirements

This is largely a sedentary role requiring the physical ability to:

• Sit for prolonged periods of time at a desk while working on a computer

• Use hands and fingers to operate a keyboard, mouse, and telephone

• Speak and hear clearly in person, virtually, and over the phone

• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds

Work Environment

This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.

The work environment is typically quiet to moderate in noise level and is climate controlled.

Location/Remote Eligibility

This role may be performed on-site only.

Schedule

Flexible hours may be required to support deadlines or cross-functional collaboration.