INFORMATION_TECHNOLOGY - Sr. Business Analyst

CJ Logistics America; Des Plaines (IL); On-site; USD 85,000 - 106,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Paid Time Off

Tuition Assistance

Earned wage access

Job summary

CJ Logistics America is hiring a Senior Business Analyst / Project Manager to drive a major warehouse management system migration. You will blend senior business analysis with hands-on project management, owning requirements end-to-end from discovery through go-live and stabilization.

You will coordinate sites, manage risks, and work with IT, operations and vendors to meet committed launch dates. You will lead BRD creation, testing, interface design, and data validation, while ensuring robust

Qualifications

• 5+ years in business analysis, WMS implementation or supply chain systems with at least 3 years in PM/lead roles.
• Proven problem-solving in ambiguous operational environments under pressure.
• Delivery experience across multiple clients or business units in a client-facing capacity.
• Ownership of two full lifecycle WMS implementations or site conversions.
• Knowledge of core warehouse processes: receiving, putaway, replenishment, picking, packing, shipping, cycle counting, lot/expiration control.
• SQL proficiency to write joins and aggregates for data validation and issue analysis.
• Experience with EDI (940, 943, 944, 945, 947, 856, 850) and middleware integration concepts.
• Excellent written communication: BRDs, specifications and status summaries.

Responsibilities

• Lead discovery sessions with operations, solutions and customers to capture current and target state requirements.
• Author Business Requirements Documents, functional specs, process flows and gap analyses.
• Translate requirements into WMS configuration, RF screen, report and interface designs; validate vendor designs.
• Define EDI and API integration requirements across WMS, ERP and trading partners.
• Build and execute SIT/UAT test plans, manage defects, drive closure with vendors and internal teams.
• Write SQL queries for data validation and issue analysis.
• Provide on-site and remote go-live support, cutover execution and hypercare stabilization.
• Diagnose production issues and determine root cause across configuration, data, and integration.

Skills

Business analysis

WMS implementation

Project management

Supply chain

SQL proficiency

EDI integration

Client-facing

Stakeholder management

Education

PMP Certification

CAPM Certification

CBAP Certification

Tools

Körber Infios WMS

Boomi

Job description

Who We Are And Why We’re Hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ LOGISTICS AMERICA

Senior Business Analyst / Project Manager

Schedule

Monday - Friday, 9:00 am - 5:00 pm CST

Base Compensation Range: $85,280-$106,000 annually

Incentive eligible: No

Travel

Up to 30% - site discovery, UAT, go-live and hypercare support

Position Overview

At this time, this position is not eligible for visa sponsorship or support for work authorization.

Role Summary

CJ Logistics America is converting its warehouse network onto a Tier-1 cloud warehouse management platform. This role sits at the center of that program, blending senior business analysis with hands-on project management. You will own requirements end to end - from discovery workshops with operations through BRD authoring, configuration validation, UAT, go-live and stabilization - while also carrying the schedule, risks and vendor coordination for the sites and workstreams you are assigned. You are expected to understand the warehouse process well enough to challenge a design, solve problems that arrive without a defined answer, and run the plan well enough that the site launches on the date committed.

Key Responsibilities

Business Analysis

• Lead discovery sessions with operations, solutions and customer stakeholders to capture current-state process and target-state requirements.
• Author Business Requirements Documents, functional specifications, process flows and gap analyses against the standard golden template.
• Translate operational requirements into WMS configuration, RF screen, report and interface designs; validate vendor design responses against the original requirement rather than accepting them at face value.
• Define EDI and API integration requirements across WMS, ERP, customer trading partners and middleware, including message mapping and exception handling.
• Build and execute test plans (SIT, UAT), manage defect triage, and drive issues to closure with the vendor and internal development team.
• Write SQL queries against the WMS database for data validation, reconciliation and issue analysis.
• Provide onsite and remote go-live support: cutover execution, day-one floor support alongside operations, real-time troubleshooting of transactions, interfaces and RF processes, and structured hypercare through stabilization.
• Diagnose production issues under time pressure - isolate whether the cause sits in configuration, data, integration or process, and either resolve it or hand it to the right party with the analysis already done.

Project Management

• Own the project plan, milestones and critical path for assigned sites and workstreams; maintain a defensible schedule rather than a decorative one.
• Run status reporting, risk and issue logs, and steering updates for internal leadership and customers.
• Manage scope: identify change requests early, quantify impact, and route them through a documented approval path.
• Coordinate across IT, operations, solutions, finance and external vendors, holding parties to committed dates and escalating on a defined cadence.
• Manage go-live readiness and cutover planning, including go/no-go criteria and post-launch stabilization exit.

Required Qualifications

• 5+ years in business analysis, WMS implementation or supply chain systems, including at least 3 years in a project management or project lead capacity.
• Demonstrated problem-solving ability. You will regularly face ambiguous, undocumented issues with operational pressure behind them. We will assess how you break down a problem, what you check first, and how you reason toward a root cause - not how many tools you have used.
• Delivery experience across multiple clients or business units, in a client-facing capacity where scope, schedule and stakeholder expectations were yours to manage.
• Ownership of at least two full-lifecycle WMS implementations or site conversions, from requirements through go-live and stabilization.
• Working knowledge of core warehouse processes: receiving, putaway, replenishment, wave and order picking, packing, shipping, cycle counting, lot and expiration date control.
• Working SQL proficiency - able to independently write joins and aggregate queries to validate data and investigate issues.
• Practical understanding of EDI transaction sets used in 3PL operations (940, 943, 944, 945, 947, 856, 850) and of integration concepts such as middleware, mapping and error reprocessing.
• Excellent written communication: BRDs, specifications and executive-level status summaries that stand on their own without verbal explanation.
• Willing and able to work extended hours and weekends during cutover and go-live windows, and to work directly on the warehouse floor with operations.

Preferred Qualifications

• Direct experience with Körber / Infios WMS (formerly HighJump), including configuration, RF screen design or report development.
• Background with a systems integrator, implementation partner or technology consulting practice delivering WMS or supply chain projects.
• Third-party logistics (3PL) background with multi-client, multi-site operations.
• Experience with Boomi or comparable integration platforms.
• Exposure to legacy-to-modern WMS conversion programs, including data migration and parallel-run strategies.
• PMP, CAPM, CBAP or equivalent certification.
• Familiarity with yard management, parcel or TMS integration.

What We Offer

• Competitive compensation
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• High-performance culture with a continuous improvement mindset
• Opportunities for advancement!

CJ Logistics About Statement

At CJ Logistics, we value diversity, equity, and an inclusive workplace. If you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

We are proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.

This job posting sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law.

This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pursuant to the California Fair Chance Act and other applicable federal, state, and local fair chance laws, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.

CJ Logistics participates in the E-Verify program.

This position is not eligible for visa sponsorship or support for work authorization.