Intranet Support Lead (Reading, PA)

Insight Global; Reading (Berks County); On-site; USD 70,000 - 100,000; Full time

Job summary

Insight Global seeks an Intranet Support Lead for a long-term contract in Reading, PA. You will provide day-to-day support for the internal intranet, ensuring high-quality content and smooth platform operations, while partnering with Communications, Product, and stakeholders.

The role requires 5+ years on intranet/digital workplace platforms, strong content editing, and expertise in SharePoint and Microsoft 365, plus basic Adobe Creative Suite skills and excellent communication.

Qualifications

• 5+ years supporting intranet or digital workplace platforms (Simpplr preferred).
• Strong content editing and page management experience.
• Knowledge of SharePoint and Microsoft 365 tools.
• Experience with Adobe Creative Suite (basic graphic creation/editing).
• Great communication.

Responsibilities

• Provide daily operational support and ensure continuity across intranet activities.
• Manage and update intranet content, pages, and SharePoint document libraries.
• Create and maintain on-brand visuals (banners, graphics, page elements).
• Document and maintain workflows, processes, and standard operating procedures.
• Coordinate tasks and track progress using Microsoft Planner.
• Ensure content aligns with governance standards and brand guidelines.
• Collaborate with stakeholders to support updates, enhancements, and issue resolution.
• Monitor analytics and feedback to improve intranet usability and engagement.

Skills

Intranet

Simpplr

Content editing

SharePoint

Microsoft 365

Adobe Creative Suite

Communication

Tools

SharePoint

Microsoft 365

Job description

Job Description

Seeking Intranet Support Lead for a long term contract in Reading, PA. The Intranet Support Lead provides day-to-day support for their internal intranet, ensuring consistent, high-quality content and smooth platform operations. This role manages content updates, maintains workflows, and supports governance while partnering closely with Communications, Product, and business stakeholders.

Key Responsibilities

• Provide daily operational support and ensure continuity across intranet activities
• Manage and update intranet content, pages, and SharePoint document libraries
• Create and maintain on-brand visuals (banners, graphics, page elements)
• Document and maintain workflows, processes, and standard operating procedures
• Coordinate tasks and track progress using Microsoft Planner
• Ensure content aligns with governance standards and brand guidelines
• Collaborate with stakeholders to support updates, enhancements, and issue resolution
• Monitor analytics and feedback to improve intranet usability and engagement

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 5+ years supporting intranet or digital workplace platforms (Simpplr preferred)
• Strong content editing and page management experience
• Knowledge of SharePoint and Microsoft 365 tools
• Experience with Adobe Creative Suite (basic graphic creation/editing)
• Great communication

Willing to go onsite 4x a week in Reading, PA