Intoxicated Driver Program (IDP) Assessor

IMPACT Inc.; Milwaukee (WI); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Flexible Spending

Free Long Term Disability

Free Life & AD&D

Employee Assistance Program (EAP)

401(K) Plan

Paid Time Off (PTO)

Holidays

Job summary

IMPACT Inc. is seeking a full-time, hybrid IDP Assessor to conduct in-person and telephonic assessments within the Substance Use Disorder program. You will evaluate client needs, make referrals to resources, and handle documentation and case management to support client success.

Qualified candidates have a social work/psychology background, Wisconsin residence, and at least 1 year in SUD. Bilingual Spanish and SAC license are a plus; DOT access eligibility is required.

Qualifications

• Bachelor's degree in Social Work or Psychology; DHS exemption may substitute
• SAC License preferred if available
• Spanish bilingual preferred
• At least one year of experience in SUD field
• IDP AT-IT and IDP-AT certifications within specified timelines
• Ability to learn new software systems and use electronic databases
• Must reside in Wisconsin

Responsibilities

• Conduct IDP assessments in-person and by phone
• Log client data accurately and timely
• Complete required continuing education hours
• Provide referrals to community resources
• Complete timely paperwork and case management as needed
• Maintain documentation records
• Participate in department and agency meetings
• Ensure confidentiality and compliance with laws
• Support organizational initiatives

Skills

Customer service

Teamwork

Communication

Empathy

Self-motivation

Decision-making

Chemical dependency knowledge

Data entry / databases

Education

Bachelor's degree in Social Work or Psychology

SAC License preferred

Spanish bilingual preferred

DOT system eligibility

Tools

Word

Excel

Job description

IMPACT, a non-profit organization, offers a competitive pay and full benefits package for a fulltime, hybrid IDP Assessor.

Since 1960, IMPACT has been serving southeastern Wisconsin, helping people take the first step toward changing their life, for good. We assess and guide those experiencing personal crisis toward resources to achieve stability; and collaborate with community partners to foster system improvement.

Our role is critical. Critical conditions. Critical connections. Critical change.

We believe that the services we provide are enhanced when various groups of people with unique ideas come together. Applicants whose work incorporates a global perspective and a demonstrated commitment to various issues in human services are particularly encouraged to apply.

Position Summary:

As part of the IMPACT Substance Use Disorder (SUD) Program, the Intoxicated Driver Program (IDP) Assessor provides in-person and telephonic contact with clients, assesses their needs and provides recommendations for an appropriate referral to community resources. The IDP Assessor is also responsible for documentation and some case management services to ensure high-quality customer service and enhance the client's opportunity for success.

Principle Responsibilities:

• Conduct in-person and telephonic IDP assessments.
• Ensure client data is logged accurately and in a timely manner in the system
• Complete 6 hours of continuing education in topics recommended in DHS 62.
• Provide recommendations and referrals to the appropriate community resources.
• Complete paperwork with-in required time frame
• Provide case management services as appropriate.
• Maintain accurate and timely documentation records.
• Attend all Assessment and Referral department meetings.
• Attend agency meetings and complete trainings, as assigned.
• Ensures that IMPACT is compliant with applicable federal, state, and local laws ensuring client confidentiality.
• Maintain continuing education hours for the Wisconsin Department of Regulation.
• Actively participate in and support the organization's initiatives.

Abilities/Skills:

• Excellent customer service skills, both internal and external.
• Contribute to working effectively in a team-oriented environment.
• Effective written and verbal communication skills.
• Good listening skills and an ability to demonstrate empathy.
• Self-motivated.
• Good judgment, problem-solving, and decision-making skills.
• Solid knowledge of chemical dependency issues and recovery basics.
• Ability to learn and navigate electronic databases for the purpose of tracking client data

Qualifications:

1. Bachelor's Degree in Social Work or Psychology. Eligibility for DHS exemption may substitute
2. SAC License preferred
3. Spanish Bilingual preferred
4. At least one year of experience in SUD field required
5. IDP AT-IT required within 1-2 months of hire
6. IDP-AT required within 12 months of hire
7. Computer software expertise: Word, Excel; Ability to learn new software systems
8. Must meet eligibility requirements for DOT system access
9. Reside in the State of Wisconsin

Benefits (eligible on the 1st of the month, following 30 days of employment):

• Health insurance, Dental and Vision
• Flexible Spending - Employees can make pre-tax payroll deductions for medical and childcare expenses.
• Free Long Term Disability
• Free Life & AD&D
• Employee Assistance Program (EAP) - Offers 24/7 resources to employee and family for personal, financial, emotional, legal issues. No cost to the employee
• AFLAC - IMPACT offers supplemental insurance on an employee voluntary contribution basis.
• 401(K) Plan - Eligibility is six (6) months of service and 500 hours.
• Paid Time Off (PTO) begins accruing with the first day of work. This time can be used after the initial 90-days.
• IMPACT observes (11) Holidays - New Year's Day, Dr Martin Luther King Jr Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day and New Year's Eve.

IMPACT IS AN EQUAL OPPORTUNITY EMPLOYER