Interventional Radiology Scheduler

Wakerad; Raleigh (NC); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with profit-sharing

Generous paid time off

Paid holidays

Life and disability insurance

Employee assistance program

Opportunities for professional growth

Job summary

Wake Radiology UNC REX Healthcare in Raleigh, NC is seeking an experienced Interventional Radiology Scheduler to coordinate imaging exams and procedures. This on-site role requires scheduling accuracy, patient and provider service, and collaboration with radiologists and APPs.

Hours are Monday–Friday, 8:00 a.m. to 4:30 p.m. Candidates should have at least 2 years of scheduling experience and strong communication skills; radiology scheduling is a plus.

Qualifications

• Minimum of 2 years of scheduling experience; radiology scheduling is a plus.
• Excellent organizational and multitasking skills.
• Strong verbal and written communication skills.
• Professional telephone etiquette and outstanding customer service.
• Ability to work independently while collaborating in a team.

Responsibilities

• Manage inbound and outbound phone calls to coordinate patient care and scheduling needs.
• Review and schedule appointments from designated work queues.
• Transcribe imaging, procedure, and consultation orders.
• Provide exceptional customer service while assisting patients and referring providers.
• Collaborate with radiologist and APPs to verify orders and scheduling based on clinical recommendations.
• Ensure timely processing of scheduling requests and coordination of patient appointments.
• Support a collaborative team dedicated to delivering high-quality patient care.
• Hours are Monday-Friday 8a-4:30p.

Skills

Scheduling experience

Customer service

Communication skills

Organizational skills

Phone etiquette

Job description

Interventional Radiology Scheduler– Raleigh, NC (On-Site)Wake Radiology UNC REX Healthcare is seeking experienced Schedulers to join our team at our Raleigh office located in the North Hills area. This is an on-site position located off of Lake Boone Trail.As a IR Scheduler, you will play a key role in providing exceptional service by coordinating imaging exams and procedures for all Wake Radiology locations. You will work closely with physician offices, patients, and internal teams to ensure appointments are scheduled accurately, efficiently, and with the highest level of customer service.

What You’ll Do:

• Manage inbound and outbound phone calls to coordinate patient care and scheduling needs.
• Review and schedule appointments from designated work queues.
• Transcribe imaging, procedure, and consultation orders.
• Provide exceptional customer service while assisting patients and referring providers.
• Collaborate closely with radiologist and Advanced Practice Providers (APPs) to verify orders and ensure accurate scheduling based on clinical recommendations and provider availability.
• Ensure timely and accurate processing of scheduling requests and coordination of patient appointments.
• Support a collaborative team dedicated to delivering high-quality patient care.
• Hours are Monday-Friday 8a-4:30p.

Qualifications

• Minimum of 2 years of scheduling experience preferred (prior radiology scheduling experience is a plus)
• Excellent organizational and multitasking skills
• Strong verbal and written communication skills
• Professional, courteous telephone etiquette and outstanding customer service skills
• Ability to work independently while collaborating effectively in a team environment

At Wake Radiology UNC REX Healthcare, our employees are the foundation of the exceptional care we provide. We foster a collaborative, supportive culture where you'll have the opportunity to grow your skills while making a difference in patients' lives every day.

We offer a comprehensive benefits package including:

• Medical, dental, and vision insurance
• 401(k) with profit-sharing
• Generous paid time off
• Paid holidays
• Life and disability insurance
• Employee assistance program
• Opportunities for professional growth and advancement

Ready to take the next step in your career? Join a team where your contributions matter, every day brings new opportunities, and you can make a meaningful difference in the lives of others.