Interpretive Visitor Services Specialist

Albany Pine Bush Preserve Commission; Indiana; Presencial; USD 40.000 - 49.000; Jornada completa

Descripción de la vacante

The Albany Pine Bush Preserve Commission (APBPC) seeks a Visitor Services Specialist to be the first point of contact for visitors and tenants at the Discovery Center in Albany. The role blends interpretation, customer service, and gift shop management to tell the story of the Pine Bush.

Primary duties include supervising volunteers, maintaining inventories, and delivering engaging programs about ecology and natural history, with frontline work schedule and collaborative teamwork with the

Formación

• Bachelor's degree or equivalent experience.
• One year of experience in administration, gift shops, retail, interpretation, museums or nature centers.
• Ability to convey organizational mission and educational themes to diverse audiences.
• Interest and/or background in natural sciences or the environment.
• Willingness and ability to work alternate schedules when needs arise.
• Strong organizational skills with attention to detail.
• Excellent oral and written communication, presentation and interpersonal skills.
• Some experience with live animal care preferred (3 turtles).
• Excellent computer skills with MS Office, data management software, Internet browsers.

Responsabilidades

• Provide interpretive services and experiences for visitors and audiences.
• Manage the gift shop inventory with mission-based, locally sourced items.
• Frontline duties: greet visitors, answer questions, operate cash register, provide trail and exhibit info.
• Train and supervise Discovery Center Volunteer Docents and Trailside Interpreters.
• Serve as a specialist on the Animal Care team and handle live animals.
• Compile weekly revenue reports for gift shop sales.

Conocimientos

Interpretation

Customer service

Communication

Staff training

Educación

Bachelor's degree or equivalent experience

Herramientas

MS Office

Data management software

Internet browsers

Descripción del empleo

The Albany Pine Bush Preserve Commission (APBPC) seeks a Visitor Services Specialist to be the first point of contact for visitors and tenants at the Discovery Center in Albany. The role blends interpretation, customer service, and gift shop management to tell the story of the Pine Bush.

Primary duties include supervising volunteers, maintaining inventories, and delivering engaging programs about ecology and natural history, with frontline work schedule and collaborative teamwork with the