Interpreter (OPI & VRI - Medical)

Prisma International; Wisconsin; Remote; USD 34,000 - 62,000; Full time

Job summary

Prisma International, Inc. (Prisma) seeks experienced Medical Interpreters for independent contractor roles.

You will deliver Over-the-Phone (on-demand and pre-scheduled) and Video Remote (pre-scheduled) interpreting services to Prisma clients, including SD DHS/LTSS, in a 100% remote capacity. Must have NBCMI CMI or equivalent, pass a background check, complete data security training, provide 2 references, be 18+, hold a HS diploma, and reside in the United States.

Qualifications

• Must meet all minimum requirements listed for Medical Interpreters.
• Certified Medical Interpreter (CMI) designation from NBCMI or equivalent credentials.
• Must be US resident and 18+ years old.

Responsibilities

• Provide Over-the-Phone Interpreter (OPI) services.
• Provide Video Remote Interpreter (VRI) services.
• Maintain professional enunciation and customer service.
• Follow data security and confidentiality protocols.
• Adhere to ethics and standards for interpretation.

Skills

Bilingual fluency

Professional communication

Customer service mindset

Education

High School Diploma

Tools

VRI platforms

OPI platforms

Job description

About Prisma International, Inc. (Prisma)

Prisma is a dynamic and growing language services provider committed to delivering exceptional Interpretation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction.

Prisma is hiring experienced MEDICAL INTERPRETERS to join our team as independent contractors. In this role you will provide Over-the-Phone (on-demand & pre-scheduled) and Video Remote (pre-scheduled) interpreting services to various Prisma clients including the South Dakota DHS/LTSS offices. This is a 100% remote position.

The Following Languages Are In Demand

SPANISH plus Amharic, Chinese (Mandarin), Dakota, German, Karen, Lakota, Nakota, Nepali, Serbian, Somali, Tagalog and Vietnamese

If your language is not listed above, you are encouraged to apply if you meet ALL of the minimum requirements listed below.

MINIMUM REQUIREMENTS - You must meet ALL of the following

• Certified Medical Interpreter (CMI) designation from NBCMI - OR - equivalent credentials from other qualifying organizations (e.g. State Dept. of Health). You will be asked to provide your certificates, proof of training, etc.
• Agree to a criminal history background check.
• Agree to complete training/courses in data security protocols and protection of personal information.
• At least two (2) years of experience providing OPI and VRI interpretation in a professional setting.
• Two (2) references who can confirm your profession as a medical interpreter.
• Minimum age: 18+ years or older.
• Minimum education: High School Diploma.
• Location: Must live in the United States.
• Fluent in English and the target language.

Candidates Must Be Able To Provide

• OPI and VRI service between a state government representative and non-English speakers.
• Polite forms of expression, enunciation, and a high-level of customer service.
• Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker.
• Correct grammar, clarity and tones between English and your native language.
• Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation.
• Refrain from side conversations with the LEP speaker or entering into any disagreement with the customer or LEP speaker.
• Strict adherence to data security protocols and protection of personal information.
• Compliance with applicable ethics and standards.

Desired Skills

Professional appearance, polite demeanor and respect for punctuality.

Security Requirements

Applicants must undergo a criminal history background check.

Important Applicant Security Notice

Prisma will never ask for payment information or fee transfers during recruitment or employment preparation. Legitimate outreach for information will only originate from official @prisma.com email addresses.