Interpreter - Mandarin

TEEMA Group; San Jose (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

A healthcare services provider in San Jose is seeking a Medical Interpreter/Translator to facilitate clear communication between patients and healthcare professionals. This role requires bilingual proficiency in English or Mandarin, with a commitment to supporting elderly populations in a collaborative environment. Responsibilities include providing interpretation and translation services, managing scheduling, and demonstrating cultural sensitivity. Ideal candidates will have strong communication skills and the ability to work across diverse settings, with a focus on confidentiality and professionalism.

Qualifications

• Bilingual proficiency in English or Mandarin is essential.
• Fluent in verbal and written English is required.
• Experience working with elderly populations is preferred.
• Ability to work in a diverse, collaborative healthcare team.
• Willingness to travel between center locations.

Responsibilities

• Provide interpretation services with appropriate medical terminology.
• Translate non-legally binding documents and communications.
• Support effective communication through direct interaction.
• Fulfill administrative duties including documentation and satisfaction surveys.
• Maintain confidentiality and protect patient health information.

Skills

Bilingual proficiency

English fluency

Interest in working with elderly populations

Cultural sensitivity

Computer literacy

Travel flexibility

Education

Certification in healthcare interpretation

Job description

The Medical Interpreter / Translator plays a vital role in ensuring clear, accurate, and culturally sensitive communication between patients, caregivers, and healthcare professionals. Under the direction and supervision of program leadership, this position provides high-quality interpretation and translation services that support patient understanding, access to care, and positive healthcare experiences. This role is ideal for a bilingual professional who is passionate about supporting older adults, values inclusivity, and thrives in a collaborative healthcare environment.

Duties

• Provide professional interpretation services, including the use of appropriate medical terminology, for patients and staff as needed.
• Translate non-legally binding documents such as training materials, medical appointment information, and patient communications.
• Work directly with team members and patients to support effective communication across care settings.
• Coordinate and manage scheduling to provide interpretation services at multiple center locations.
• Fulfill all administrative responsibilities, including documentation, recordkeeping, participation in meetings, and completion of satisfaction surveys.
• Demonstrate professionalism, discretion, and respect for patient health information at all times.
• Perform other reasonably related duties as assigned.

Required Qualifications

• Bilingual proficiency (verbal and written) in English or Mandarin.
• English fluency (verbal and written) required.
• Interest in, experience with, or demonstrated ability to work with elderly populations.
• Ability to work effectively within a diverse, collaborative team environment.
• Professional, flexible, and resourceful approach to work.
• Strong commitment to confidentiality and respect for patient health information.
• Cultural sensitivity and awareness when working with diverse populations.
• Computer literacy and the ability to use standard office and documentation tools.
• Ability and willingness to travel to different center locations as needed.

Desired Qualifications

• Certification in healthcare interpretation is preferred.
• Prior experience providing interpretation or translation services in a healthcare or community-based setting.
• Expirences working with the senior pouplation.

Location & Work Type

• On-site role
• Travel required between multiple center locations
• Monday - Friday 8:00AM - 4:30 PM

If you're interested, please reply to this advertisement or directly email your resume to me at [e-mail] or by calling/texting [phone].

I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!