Interpreter - Cantonese

TEEMA Group; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

TEEMA Group is seeking a Medical Interpreter/Translator to ensure clear and culturally sensitive communication among patients, caregivers, and healthcare professionals. The role supports older adults and requires bilingual proficiency in English or Cantonese, with a commitment to confidentiality and professionalism.

You will interpret in clinical settings, translate patient communications, and coordinate scheduling across several center locations.

Qualifications

• Bilingual proficiency (verbal and written) in English or Cantonese.
• English fluency (verbal and written) required.
• Interest in, experience with, or demonstrated ability to work with elderly populations.
• Ability to work effectively within a diverse, collaborative team environment.
• Professional, flexible, and resourceful approach to work.
• Strong commitment to confidentiality and respect for patient health information.
• Cultural sensitivity and awareness when working with diverse populations.

Responsibilities

• Provide professional interpretation services using medical terminology for patients and staff.
• Translate non-legally binding documents such as training materials and patient communications.
• Coordinate and manage scheduling to provide interpretation services at multiple center locations.
• Fulfill administrative responsibilities, including documentation, recordkeeping, meetings, and surveys.

Skills

Bilingual (English/Cantonese)

English fluency

Interpersonal skills

Confidentiality

Tools

Office software

Job description

The Medical Interpreter / Translator plays a vital role in ensuring clear, accurate, and culturally sensitive communication between patients, caregivers, and healthcare professionals. Under the direction and supervision of program leadership, this position provides high-quality interpretation and translation services that support patient understanding, access to care, and positive healthcare experiences. This role is ideal for a bilingual professional who is passionate about supporting older adults, values inclusivity, and thrives in a collaborative healthcare environment.

Duties

Provide professional interpretation services, including the use of appropriate medical terminology, for patients and staff as needed.

Translate non-legally binding documents such as training materials, medical appointment information, and patient communications.

Work directly with team members and patients to support effective communication across care settings.

Coordinate and manage scheduling to provide interpretation services at multiple center locations.

Fulfill all administrative responsibilities, including documentation, recordkeeping, participation in meetings, and completion of satisfaction surveys.

Demonstrate professionalism, discretion, and respect for patient health information at all times.

Perform other reasonably related duties as assigned.

Required Qualifications

Bilingual proficiency (verbal and written) in English or Cantonese.

English fluency (verbal and written) required.

Interest in, experience with, or demonstrated ability to work with elderly populations.

Ability to work effectively within a diverse, collaborative team environment.

Professional, flexible, and resourceful approach to work.

Strong commitment to confidentiality and respect for patient health information.

Cultural sensitivity and awareness when working with diverse populations.

Computer literacy and the ability to use standard office and documentation tools.

Ability and willingness to travel to different center locations as needed.

Desired Qualifications

Certification in healthcare interpretation is preferred.

Prior experience providing interpretation or translation services in a healthcare or community-based setting.

Experience working with the senior population.