Interpreter

Arkansas Children's Hospital; Little Rock (AR); On-site; USD 29,000 - 36,000; Part time

Job summary

Arkansas Children’s Hospital seeks a part-time interpreter for weekend coverage. The role provides on-site interpretation for Saturday and Sunday, 8:00–8:30pm, and supports patient and family communication in a fast-paced clinical environment.

The position requires a bachelor’s degree (or equivalent experience) and interpreter certification; healthcare interpretation experience is preferred. Safety sensitive and tobacco-free workplace.

Qualifications

• Bachelor’s degree from four-year college or university; Or four years related experience and/or training; or equivalent combination of education and experience.
• Entry Level - Experience not Required.
• Interpreter - Related_1 year in Health Care or Medical Interpreting experience.
• Interpreter Skills Assessment - Arkansas Children’s.
• Certified Medical Interpreter (CMI) - CCHI - Certification Commission for Healthcare Interpreters, Certified Medical Interpreter (CMI) - NBCMI - The National Board of Certification for Medical Interpreters.

Responsibilities

• Provides timely and accurate interpretation and translation to AC patients and families.
• Proficiently interprets information without adding in opinions, bias or advice.
• Demonstrates proficiency in writing as evidenced by quality translation of patient specific materials as well as educational pamphlets and materials.
• Educates staff regarding cultural issues that may be barriers to care.
• Takes responsibility for confirming that the language request has been completed and the patient or staff received the assistance as requested.
• Demonstrates working knowledge of how to access other foreign language and hearing impaired assistance. Demonstrates working knowledge of ADA rules regarding provision of hearing impaired translator services.
• Reports any patient concerns or identified social issues discovered during interpretation and does not try to address it themselves.
• Follows up with patient or family to see if concerns have been addressed or resolved.
• Educates staff as to appropriate utilization of interpreters and job responsibilities.
• Communicates with other interpreters about interpretation needs for the shift and is able to problem solve with the team through barriers in scheduling.
• Assists with three-way interpreting needs and written translation requests.
• Enters daily list of patients seen and services provided into the departmental activity log/database.
• Makes rounds of foreign speaking hospitalized or clinic patients and offers assistance.
• Perform other duties as assigned.

Skills

Interpretation

Language proficiency

Customer service

Education

Bachelor’s degree

Tools

Interpreter Skills Assessment

CMI - CCHI/NBCMI

Job description

ARKANSAS CHILDREN’S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN’S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift:

Weekend Option (Day)

Time Type:

Part time

Department:

CC017203 Interpreter Services

Summary:

Saturday/Sunday, PT, 8:00-8:30pm

Salary:

Most new hires start between $20.50-$25.60 per hour, depending on experience and qualifications.

Additional Information:

The Interpreter is responsible for providing foreign language interpretation and translation to AC patients and families. The employee must be able to demonstrate language proficiency and provide interpretation in an accurate, warm and caring manner, function independently, work under stressful situations, and work well with others.

Required Education:

Bachelor’s degree from four-year college or university; Or four years related experience and/or training; or equivalent combination of education and experience.

Required Work Experience:

Entry Level - Experience not Required.

Recommended Work Experience:

Interpreter - Related_1 year in Health Care or Medical Interpreting experience

Required Certifications:

Interpreter Skills Assessment - Arkansas Children’s

Recommended Certifications:

Certified Medical Interpreter (CMI) - CCHI - Certification Comission for Healthcare Interpreters, Certified Medical Interpreter (CMI) - NBCMI - The National Board of Certification for Medical Interpreters

Description

1. Provides timely and accurate interpretation and translation to AC patients and families.

2. Proficiently interprets information without adding in opinions, bias or advice.

3. Demonstrates proficiency in writing as evidenced by quality translation of patient specific materials as well as educational pamphlets and materials.

4. In the course of interpreting, educates staff regarding cultural issues that may be barriers to care.

5. Takes responsibility for confirming that the language request has been completed and the patient or staff received the assistance as requested.

6. Demonstrates working knowledge of how to access other foreign language and hearing impaired assistance. Demonstrates working knowledge of ADA rules regarding provision of hearing impaired translator services.

7. Reports any patient concerns or identified social issues discovered during interpretation and does not try to address it themselves.

8. Follows up with patient or family to see if concerns have been addressed or resolved.

9. Educates staff as to appropriate utilization of interpreters and job responsibilities.

10. Communicates with other interpreters about interpretation needs for the shift and is able to problem solve with the team through barriers in scheduling.

11. Assists with three-way interpreting needs and written translation requests.

12. Enters daily list of patients seen and services provided into the departmental activity log/database.

13. Makes rounds of foreign speaking hospitalized or clinic patients and offers assistance.

14. Perform other duties as assigned.