Student Success Navigator, ECE Apprenticeships

Community College of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 2,755,000 - 3,857,000; Part time

Job summary

Community College of Philadelphia seeks a part-time Student Success Navigator to support recruitment and enrollment into ECE pathways, including the Learn and Earn Apprenticeship and CDA courses. The role involves collaboration with the Education Department and external partners to help students succeed in the apprenticeship and related programs.

The ideal candidate will have an Associate’s degree, 2+ years in higher education administration, strong communication skills, and proficiency with MS

Qualifications

• Associate degree required or equivalent; experience in higher education administration preferred.
• Two years’ experience in higher education administration, Apprenticeship or workforce training programs, or similar setting.
• Excellent organizational, communication, and time management skills required.
• Knowledge of NAEYC standards of best practice preferred.
• Proficiency with MS Word, PowerPoint, and Excel required.

Responsibilities

• Oversee recruitment, selection, and all registration and application processes for Apprentices and CDA candidates.
• Serve as primary contact to support onboarding, including assessments and funding paperwork.
• Coordinate with external partners (PHMC, FirstUp) to support student success.
• Assist with workshops on financial literacy, tuition, and TEACH forms for Apprenticeship cohorts.
• Build relationships, advocate for students, and connect them to campus resources.
• Collect data and prepare written reports for internal and external partners; maintain FERPA documentation.
• Participate in meetings with program partners and represent CCP at apprenticeship board meetings if needed.
• Perform other duties as assigned.

Skills

Excellent communication

Detail oriented

Team player

Time management

Adaptability

Willingness to learn

Strong attention to detail

Evening and weekend availability

Education

Associate’s degree in Education, Behavioral Health, Human Services, Liberal Arts, or related field

Bachelor’s degree preferred

Tools

MS Word

PowerPoint

Excel

Destiny One/Banner data systems

Job description

TheStudent Success Navigator is a part-time position responsible for providing recruitment and participant support for Community College of Philadelphia’s Early Childhood Education (ECE) Programs, including our Learn and Earn Apprenticeship Pathway and our Child Development Associate courses. The Learn and Earn Early Childhood Education (ECE) Apprenticeship is designed as a Career Pathway option for early childhood educators to transition from a CDA to an associate degree (AA) while working in an early childhood classroom. Apprentices in this program participate in a combination of credit-bearing on-the-job learning, classroom instruction, and mentorship, and receive credit for priorlearning. The Child Development Associate CDA) certification is a credential that recognizes early childhood educators. It’s considered the most widely recognized credential in the field.

Reporting to the Director, Apprenticeships & School-to-Work Programs in the Division of Strategic Initiatives and Community Engagement (SICE), the Student Success Navigator also works closely on a team with staff and faculty in the College’s Education Department to support the College’sexpanded role in the ECE Apprenticeship. The Student Success Navigator supports recruitment and enrollment of new students into our ECE pathways. This position works closely with the department’s other Student Success Navigator who focuses on retention and ensuring students complete the apprenticeship and/or continue on to further educational opportunities.

The ideal candidate for this position is proactive, detail-oriented, an excellent communicator, flexible, positive, and a team player who has experience working with students to promote their success.

This position is grant funded and has a max hours of 20 per week.

• Oversee recruitment, selection, and all registration and application processes of new Apprentices for theECEApprenticeship and candidates for Child Development Associate Program.
• Serve as primary point of contact to support students in navigating all onboarding procedures, including assessment tests, funding requirements such asPHMCEligibility Processes andTEACHScholarship applications for all students in apprenticeship cohorts andCDAcourse.
• Act as primary point of contact for external partners that are essential to ensuring student success (i.e.,PHMCand FirstUp).
• In collaboration with Success Coach,ECEApprenticeship, assist with workshops on financial literacy, tuition,TEACHforms, etc. to all students in Apprenticeship cohorts.
• Build relationships with and advocate for students, helping them successfully navigate the College systems, connecting to resources, and identifying or providing supports as needed.
• In collaboration with Success Coach and Director, Apprenticeships & School-to-Work Programs, oversee necessary data collection— prepare written reports on pertinent data for internal and external partners when required.
• In collaboration with Success Coach, maintainFERPAdocuments of all apprentices and documentation of student progress.
• Maintain strictest standards of conduct and confidentiality regarding student records in compliance withFERPA(Family Educational Rights and Privacy Act of 1974, as amended), Veterans Administration, Title IV, PA Act 48, 114 and 335.
• Participate in monthly meetings with program partners and representCCPat apprenticeship board meetings if needed.
• Perform other duties as assigned.
• Associate’s degree in Education, Behavioral Health, Human Services, Liberal Arts, or
  related field required.
• Two (2) years’ experience in higher education administration, Apprenticeship or other workforce training programs, or other educational environment required.
• Excellent organizational, communication, and time management skills required.
• Demonstrated proficiency utilizing MS Word, PowerPoint, and Excel required.
• KnowledgeofNAEYC(National Association for the Education of Young Children) standards of best practice required.
• Excellent written and verbal communication skills required.
• Strong attention to detail and accuracy required.
• Ability to collaborate well with internal and external constituents and stakeholders including students, funders, College administrators, faculty, and support staff required.
• Ability to manage multiple projects simultaneously; ability to prioritize tasks, meet deadlines, and maintain flexibility required.
• Willingness and enthusiasm to learn, grow and develop the apprenticeship program atCCPfor the Early Childhood Education workforce required.
• Ability to work evening and weekend hours required.
• Ability to maintain sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds required.
• Bachelor’s degree in Early Childhood Education, Social Work, or related field preferred.
  Any and all degrees must be from a recognized institutional accreditor.
• Prior experience working with internal and external partners in the development and implementation of training programs preferred.
• Prior experience managing, tracking, and reporting on data preferred.
• Proficiency utilizing Destiny One or Banner and/or alternative cloud-based data tracking systems preferred.