Internet Sales Specialist – Inbound Leads

Ciocca Automotive Group; Trenton (NJ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Full Time

PTO and holidays

401(K) retirement plan with company匹配

On the job training

The top insurance program in the行业: 医疗

Advancement within the Ciocca Automoti

Employee discounts: purchases, repair,

Job summary

Ciocca Automotive Group is seeking an energetic call center professional to join our growing team in New Jersey. You will handle customer calls, schedule sales or service appointments, and guide inquiries to the right dealership resources.

We offer full-time employment with benefits, on-the-job training, and opportunities for advancement within the Ciocca Automotive Family. The environment is supportive, collaborative, and focused on customer satisfaction and community impact.

Qualifications

• At least one previous customer service-related role.
• Strong computer and phone skills.
• Valid driver’s license and clean driving record.
• Bilingual a plus.

Responsibilities

• Answer customer calls and establish follows-up with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Skills

Customer service

Phone skills

Computer skills

Tools

Phone system

Job description

Ciocca Automotive Group is seeking an energetic call center professional to join our growing team in New Jersey. You will handle customer calls, schedule sales or service appointments, and guide inquiries to the right dealership resources.

We offer full-time employment with benefits, on-the-job training, and opportunities for advancement within the Ciocca Automotive Family. The environment is supportive, collaborative, and focused on customer satisfaction and community impact.