Internet Sales Coordinator

Lennar USA; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) no match

Paid parental leave

Education assistance

Vacation and leave policies

Job summary

Lennar USA in Raleigh, North Carolina, is seeking an Internet Sales Coordinator to manage and convert online leads into sales appointments. This position is essential for fostering a positive customer experience and requires excellent communication skills, sales experience, and the ability to work independently.

Preferred candidates will have a high school diploma, with a college degree preferred. Lennar offers a supportive environment with comprehensive benefits including health insurance, a 401(k) match, and generous vacation policies.

Qualifications

• High School Diploma or equivalent; college degree preferred.
• Experience in sales, with preference for telephone and real estate experience.
• Strong interpersonal, communication, and organizational skills; ability to work independently.

Responsibilities

• Capture and convert online customer inquiries into viable sales prospects.
• Provide prompt and effective communication via email, live chat, phone and 1-800 numbers.
• Guide customers through the sales process, providing information on products, communities, financing options, and incentives.

Skills

Sales experience

Interpersonal skills

Communication skills

Organizational skills

Education

High School Diploma or equivalent

College degree preferred

Tools

Customer engagement applications

Job description

Internet Sales Coordinator

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

A Career that Empowers You to Build Your Future

The Internet Sales Coordinator at Lennar is pivotal in generating and maintaining a sales pipeline through internet-generated leads, ensuring a “Tickled, Delighted, Happy” experience for customers throughout the sales process. This role is crucial to the Sales & Marketing team, engaging customers via various online platforms to convert inquiries into sales appointments.

Your Responsibilities on the Team

• Capture and convert online customer inquiries into viable sales prospects.
• Provide prompt and effective communication via email, live chat, phone and 1-800 numbers.
• Maintain and update digital and community reference materials.
• Guide customers through the sales process, providing information on products, communities, financing options, and incentives.
• Manage an Internet customer database, including outreach for available homes and inventory.
• Coordinate with the Marketing team for electronic marketing distribution and maintain up-to-date product and community offerings.
• Attend sales meetings, community events, and training programs.
• Must be available to work flexible hours including weekends.

Your Toolbox

• High School Diploma or equivalent; college degree preferred.
• Experience in sales, with preference for telephone and real estate experience.
• Strong interpersonal, communication, and organizational skills; ability to work independently.
• Valid Driver’s License and reliable transportation; real estate license may be required for specific locations.

Physical & Office/Site Presence Requirements

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as Everyone’s Included Day. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.