Internet Sales Coordinator

Lennar; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid parental leave

Education assistance

Job summary

Lennar, a leading homebuilder, is seeking an Internet Sales Coordinator in Charlotte, NC. This role captures online inquiries and engages customers throughout the sales process.

The ideal candidate will have sales experience, effective communication skills, and the ability to work independently. Benefits include robust health insurance and a 401(k) match.

Qualifications

• Experience in sales, preferably telephone and real estate.
• Valid Driver’s License and reliable transportation.
• Ability to work independently.

Responsibilities

• Capture and convert online customer inquiries into viable sales prospects.
• Provide prompt communication via email, live chat, phone.
• Guide customers through the sales process.

Skills

Strong interpersonal skills

Communication skills

Organizational skills

Sales experience

Education

High School Diploma

College degree preferred

Job description

Company Overview

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

Job Title

Internet Sales Coordinator

Overview

The Internet Sales Coordinator at Lennar is pivotal in generating and maintaining a sales pipeline through internet-generated leads, ensuring a “Tickled, Delighted, Happy” experience for customers throughout the sales process. This role is crucial to the Sales & Marketing team, engaging customers via various online platforms to convert inquiries into sales appointments.

Responsibilities

• Capture and convert online customer inquiries into viable sales prospects.
• Provide prompt and effective communication via email, live chat, phone and 1-800 numbers.
• Maintain and update digital and community reference materials.
• Guide customers through the sales process, providing information on products, communities, financing options, and incentives.
• Manage an Internet customer database, including outreach for available homes and inventory.
• Coordinate with the Marketing team for electronic marketing distribution and maintain up-to-date product and community offerings.
• Attend sales meetings, community events, and training programs.
• Must be available to work flexible hours including weekends.

Toolbox

• High School Diploma or equivalent; college degree preferred.
• Experience in sales, with preference for telephone and real estate experience.
• Strong interpersonal, communication, and organizational skills; ability to work independently.
• Valid Driver’s License and reliable transportation; real estate license may be required for specific locations.

Physical & Office/Site Presence Requirements

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.

Legal

During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Benefits

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage. The 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future. Paid Parental Leave and an Associate Assistance Plan provide essential support during life’s critical moments. We also offer an Education Assistance Program and up to $30,000 in Adoption Assistance. Associates can enjoy up to three weeks of vacation annually, along with generous Holiday, Sick Leave, and Personal Day policies.