Internet Sales Consultant

Round Rock Toyota; Round Rock (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care options (medical, dental,/

Vision

401k with company match

Training and career growth

Values-driven culture

Job summary

Round Rock Toyota (a Penske Automotive Group dealership) is looking for dependable individuals to join our Internet Sales Consultant team and help deliver extraordinary customer experiences.

As an Internet Sales Consultant, you will promptly, professionally, and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or social media as assigned.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.

Responsibilities

• Assist customers in a call center environment via text, e-mail, or social media.
• Provide prompt, professional, and courteous service to customers.
• Maintain accurate customer files and reports using CRM and lead management tools.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Tools

MS Office Suite

CRM

Lead management tools

Job description

Round Rock Toyota, a Penske Automotive Group dealership, is looking for dependable individuals to join our Internet Sales Consultant team and help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Internet Sales Consultant, you will promptly, professionally, and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or social media as assigned.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work.
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What We Are Looking For

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.

What You Can Bring To The Table

• Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.
• Excellence: Provide an unparalleled level of expertise to support customers' overall experience.
• Technical Expertise: Understand and use MS Office Suite, CRM, and lead management tools to accurately manage inquiries, update customer files, track customer interest, and compile necessary reports and forms on a timely basis.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.