Internet-sales

National Automotive Training Academy; Waco (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

National Automotive Training Academy in Waco, TX is seeking a Sales Associate to be the public face of the store, answering questions and guiding customers to suitable products.

You will handle cash, balance drawers, and resolve complaints with empathy while maintaining product presentation and supporting promotions to boost sales.

Qualifications

• Retail sales experience.
• Professional appearance.
• Positive attitude and focus on customer satisfaction in a fast-paced environment.
• Ability to read, write, and perform basic math.
• Ability to stand and walk for extended periods.

Responsibilities

• Greet customers and respond to questions to engage them with merchandise.
• Operate cash registers, process transactions, and balance drawers.
• Achieve established sales goals.
• Direct customers to merchandise within the store.
• Increase in-store sales.
• Maintain an orderly appearance of the sales floor.
• Introduce promotions and cross-sell products to customers.

Skills

Customer service

Communication

Empathy

Math basics

Education

Associate's degree or high school diploma

Job description

Automotive sales- WANTED

As the public face of the company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Sales Associate Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

Sales Associate Requirements:

• An Associate's degree or high school diploma.
• Retail sales experience.
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to read, write, and perform basic math.
• The ability to stand and walk for extended periods of time.