International Supply Chain & Logistics Operations Analyst

Feastables; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical/dental/vision fully paid

401(k) with employer match

11 company paid holidays

Unlimited PTO

Delicious chocolate & snacks

Job summary

Feastables in Chicago seeks an International Supply Chain & Logistics Operations Analyst / Senior Analyst to manage day-to-day international air and ocean freight shipments, coordinating with freight forwarders, Feastables warehouse 3PLs, and warehouses to ensure on-time execution.

You will handle documentation, end-to-end order-to-cash in NetSuite, inventory planning at 3PLs, and proactive updates for distributors and internal teams.

Qualifications

• 3+ years of hands-on experience in logistics coordination, export operations, or customer supply chain fulfillment, ideally within the CPG or food/beverage sector.
• Solid understanding of international shipping operations (ocean and airfreight), freight forwarder scheduling, Incoterms, and essential export documentation.
• NetSuite or similar ERP experience is highly preferred; advanced MS Excel skills are required.

Responsibilities

• Coordinate day-to-day international air and ocean freight shipments, partnering with freight forwarders and Feastables warehouse 3PLs to ensure seamless execution.
• Actively monitor and ensure international shipments are submitted, picked, and processed efficiently at the warehouse level.
• Coordinate loading appointments between freight forwarders and warehouse partners to prevent delays.
• Review order requirements and pull product lot codes for review and approval before shipments depart.
• Manage end-to-end international order-to-cash process within NetSuite with 3PLs and warehousing teams.
• Own the international product sample process, including labeling, transit planning, and ETAs/tracking sharing.
• Provide proactive updates to international customers, distributors, and internal teams on orders and transit status.

Skills

logistics coordination

export operations

NetSuite

MS Excel

time management

communication

Tools

NetSuite ERP

MS Excel

Job description

Feastables is on a mission to create the world's most engaging brand. As the CPG industry teeters on the edge of transformation, trust has shifted from traditional corporate giants to innovative individual creators. With the backing of MrBeast, the world's most influential creator, and our unwavering commitment to transparency and superior quality, we are strategically positioned to become the go‑to snacking brand for future generations.

At the heart of our ethos is the belief that anything is possible. This belief ignites our innovation and drives us to push boundaries. It's what enables us to deliver incredible products and unique, engaging experiences that keep our fans and customers coming back for more.

Though recognized for our chocolate bars, our vision goes beyond a single product category. We aim to offer a diverse product range, each item tailored to meet our customers' unique tastes and needs. Regardless of the variety, all of our products share a common trait - the guarantee of quality and fun that Feastables is known for.

We're not just building a brand; we're crafting a legacy and just getting started. We are charting an unprecedented path, at an unbelievable velocity, and seeking extraordinary individuals to help us shape the next iconic global brand. Together, we will build something truly remarkable that will resonate with customers worldwide and stand the test of time.

About The Role:

As an International Supply Chain & Logistics Operations Analyst / Senior Analyst, you will handle the day-to-day operational execution for Feastables' international business, focusing on air and ocean freight export shipments worldwide. This is a highly collaborative, hands‑on role blending customer supply chain execution with tactical logistics operations.

We are looking for an execution-focused, detail-oriented individual who thrives in a fast‑paced environment. If you are ready to manage freight forwarders, partner with our warehouses, and ensure our international orders cross borders smoothly and on time, we want you on the team!

What You'll Be Doing:

• Coordinate day-to-day international air and ocean freight shipments, partnering closely with freight forwarders and Feastables warehouse 3PLs to ensure seamless execution.
• Actively monitor and ensure international shipments are being submitted, picked, and processed efficiently at the warehouse level.
• Coordinate and align container/truck loading appointments between freight forwarders and warehouse partners to prevent shipping delays.
• Review order requirements and pull specific product lot codes for prior customer review and approval before shipments depart.
• Manage unique operational requests, load planning, and specialized pallet or container configurations optimized for global transit.
• Create, audit, and distribute necessary international shipping documentation (Commercial Invoices, Packing Lists, BOLs, AWBs). Order required export certificates from government agencies (FDA, USDA, Certificates of Origin) and review destination country requirements to assist with smooth customs processing.
• Manage the end‑to‑end international order‑to‑cash process within NetSuite alongside our 3PLs, warehouse operations, and logistics teams.
• Own the international product sample process, including creating labels, coordinating with small parcel partners, planning transit, and communicating ETAs and tracking details to all parties.
• Serve as a core operational touchpoint for international customers, distributors, and internal teams, providing proactive updates on order statuses, warehouse updates, and transit roadblocks.
• Track international inventory levels, monitor lead times, and collaborate with planning teams to ensure stock is available at our 3PLs to fulfill international orders.
• Maintain transaction accuracy in NetSuite by processing inventory transfers, auditing international order data, and resolving EDI failures.
• Review daily warehouse KPIs, analyze international freight/warehouse costs, and flag inefficiencies to help drive down supply chain costs.

Recipe For Success:

• 3+ years of hands‑on experience in logistics coordination, export operations, or customer supply chain fulfillment, ideally within the CPG or food/beverage sector.
• Solid understanding of international shipping operations (ocean and airfreight), freight forwarder scheduling, Incoterms, and essential export documentation.
• NetSuite or similar ERP experience is highly preferred; advanced MS Excel skills are required.
• An entrepreneurial self‑starter with a strong sense of urgency, excellent time management, and the ability to pivot quickly in an unstructured, fast‑paced environment.
• Highly organized with a strict attention to detail, especially regarding lot codes, paperwork accuracy, and loading schedules.
• Excellent written and verbal communication skills with a proven track record of collaborating effectively with external vendors (3PLs, forwarders) and internal teams.

Why Feastables?

We believe in transparency - not just in our ingredients, but in how we hire. When making compensation decisions, we consider many factors like role level, market data, location, and relevant experience and skills. For this role, we expect the annual base salary to fall between $80,000-100,000.

Beyond salary, we offer a thriving culture where you'll have interesting problems to solve with the autonomy you need to make a difference. And, of course, we have the perks/benefits to enable you to do your best work.

• 100% employer paid option for medical, dental, and vision
• 401(k) with an employer match
• 11 company paid holidays
• Unlimited PTO policy
• Delicious chocolate & snacks of course!