International Shipping Coordinator

Professional Plastics, Inc.; Fullerton (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Plan with Company Match

Paid Time Off (PTO)

Paid Holidays

Job summary

Professional Plastics in Fullerton, CA is seeking a detail-oriented Sales Support / Logistics Coordinator to act as the link between the off-site sales team and the local branch. You will track orders, coordinate shipments, and ensure payment and documentation are accurate.

Requirements include a high school diploma and 1–3 years in sales support or logistics, proficiency with ERP/order-entry systems and Microsoft Office, and strong communication and organizational skills.

Qualifications

• Education – High school diploma or equivalent required; supply chain or logistics coursework preferred.
• Experience – 1–3 years in sales support, customer service, order processing, logistics, or related role.
• Systems – Experience with ERP/order-entry systems, MS Office, and shipping documentation systems.

Responsibilities

• Point person between off-site sales person and local branch
• Keeps track of sales orders waiting for material
• Follows up with factories on purchase orders as needed
• Confirms payment has been received from customer before shipping
• Coordinates material packing with warehouse
• Follows up with warehouse on packing status
• Communicates with customers as needed
• Communicates with freight carriers and brokers
• Sends Invoices to customers
• Completes shipping documents on line or by hand
• Sends shipping docs to sales person
• Works with Freight/Logistics Manager to reconcile freight bills as needed

Skills

Communication

Organization

Problem-solving

Education

High school diploma

Tools

ERP systems

Microsoft Office

Shipping systems

Job description

Professional Plastics is a leading distributor of high-performance engineering plastic shapes. We provide the widest range of engineering plastics, composites & technical ceramics in the marketplace. Established in 1984, Professional Plastics has grown to 22 locations across the USA, Singapore & Taiwan. We are a family-owned and operated business that values hard work, integrity and ethics.

Professional Plastics is currently offering great career opportunities. We are interested in hiring motivated professionals who share our core values and desire to be part of a dynamic team. Professional Plastics is an equal opportunity employer and offers competitive pay and benefits.

Essential Duties and Responsibilities: Include the following, as well as other duties may be assigned.

• Point person between off-site sales person and local branch
• Keeps track of sales orders waiting for material
• Follows up with factories on purchase orders as needed
• Confirms payment has been received from customer before shipping
• Coordinates material packing with warehouse
• Follows up with warehouse on packing status
• Communicates with customers as needed
• Communicates with freight carriers and brokers
• Sends Invoices to customers
• Completes shipping documents on line or by hand
• Sends shipping docs to sales person
• Works with Freight/Logistics Manager to reconcile freight bills as needed

Knowledge, Skills, and Abilities:

• Communication and Coordination Skills – Ability to communicate clearly and professionally with customers, sales personnel, suppliers, warehouse staff, freight carriers, and other internal departments to coordinate orders and shipments.
• Organization and Attention to Detail – Strong organizational skills with the ability to track multiple sales orders, purchase orders, shipments, payments, and documentation simultaneously while maintaining accuracy and meeting deadlines.
• Problem-Solving and Follow-Through – Ability to identify order, material, shipping, or freight issues; follow up with the appropriate parties; and see tasks through to completion with minimal supervision.

Education and Experience:

• Education – High school diploma or equivalent required; additional coursework or training in business, logistics, supply chain, or a related field preferred.
• Experience – 1–3 years of experience in sales support, customer service, order processing, logistics, shipping, purchasing, or a related administrative role preferred.
• Systems/Administrative Experience – Experience working with ERP/order-entry systems, Microsoft Office, email, and online shipping or freight documentation systems preferred; ability to learn company-specific systems and procedures.

Benefits Package:

• DailyPay Earned Wage Access
• Medical
• Dental
• Vision
• Flexible Spending Account
• 401K Plan with Company Match
• Basic Life and AD&D
• Voluntary Life Insurance
• Long Term Disability
• Employee Assistance Program
• Paid Time Off (PTO)
• Paid Holidays
• Morgan Stanley Financial Advice
• Short Term Disability
• Accident, Critical Illness and Hospital Indemnity
• MetLife Legal Plan
• Norton LifeLock
• United Pet Care Discount Program
• LifeMart Employee Discounts

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to type, use telephonic devices and view data on computer screens. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift/and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is frequently exposed to office equipment. The noise level in the work environment is usually moderate.

Job Type: Full-time

Equal Opportunity Employer: Disability/Veteran