International Services Processor (Detroit, Michigan)

Trine University; Detroit (MI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Life insurance (employer paid)

Long Term Disability (LTD)

Short-Term Disability (STD)

Retirement plan with employer match

Education benefits

Job summary

Trine University in Detroit, MI seeks an International Services Processor to support the Office of International Services by processing immigration documents and maintaining SEVIS and university records. The role focuses on compliance and data accuracy, serving as a DSO upon training within established procedures under supervision.

Responsibilities include updating student SEVIS records, assisting with CPT processing, performing term-based SEVIS registrations, and generating routine compliance

Qualifications

• High school diploma or GED is required.
• Preferred: experience in higher education, records management, or data processing.
• Preferred: customer service experience and familiarity with database systems.
• Experience with international students is a plus.

Responsibilities

• Serve as a Designated School Official (DSO) upon training and authorization.
• Process student requests and updates within Trine University student record platforms.
• Assist with Curricular Practical Training (CPT) processing by updating SEVIS records and providing updated immigration documents to students.
• Complete SEVIS registration for F-1 students each academic term.
• Maintain accurate student data in SEVIS, Sunapsis, and the university student information system.
• Conduct routine audits of assigned student records to ensure data accuracy and federal compliance.
• Identify discrepancies or regulatory interpretations and escalate to leadership.
• Generate basic compliance and enrollment reports as requested.
• Additional duties as assigned.

Skills

Customer service

Data processing

Records management

International students

Database systems

Education

High school diploma or GED

Job description

International Services ProcessorDetroit, Michigan SummaryThe International Services Processor supports the Office of International Services by processing immigration-related documentation and maintaining accurate international student records in SEVIS and university systems. This position focuses on compliance-based processing, data accuracy, and timely updates to ensure the university meets federal F-1 regulatory requirements. The International Services Processor serves as a Designated School Official (DSO) upon training and works within established procedures under supervisory guidance.

Essential Duties and Responsibilities

• Serve as a Designated School Official (DSO) upon training and authorization.
• Process student requests and updates within Trine University student record platforms.
• Assist with Curricular Practical Training (CPT) processing by updating student SEVIS records and providing updated immigration documents to students.
• Complete SEVIS registration for F-1 students each academic term.
• Maintain accurate student data in SEVIS, Sunapsis (or applicable immigration system), and the university student information system in accordance with institutional and federal record-keeping requirements.
• Conduct routine audits of assigned student records to ensure data accuracy and federal compliance.
• Identify discrepancies or situations requiring regulatory interpretation and elevate to leadership within the Office of International Services.
• Generate basic compliance and enrollment reports as requested.
• Additional duties as assigned.

Education and/or ExperienceRequired: High school diploma or GED.Preferred: Experience in higher education, records management, data processing, or customer service. Experience working with database systems. Experience with international students.

Outstanding BenefitsTrine University offers a comprehensive benefit package designed to provide a variety of choices to best fit your needs and the needs of your family. Some benefits offered include:

• Health – medical, dental, vision, flex spending, HSA accounts
• Life Insurance – a variety of voluntary life options are available along with an employer paid employee life policy valued at 1½ times annual salary
• Financial Insurance – employer paid Long Term Disability and voluntary Short-Term Disability, Accident, Hospital Indemnity, and Critical Illness options are available
• Paid vacation and sick time
• Retirement – after one year of full-time service you are eligible for an employer contribution of 5% and up to an additional 5% employer match
• Education – after 6 months of full-time service, undergraduate education benefits are available for employee, spouse, and dependent children

SalaryThe salary is competitive and commensurate with experience and qualifications.